Kari Rain
Pine Island,MN
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Operations Manager
Counselor Realty Of Rochester
06.2019 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Office Assistant
Denel Ihde Sparks Team-Re/Max Results
06.2016 - 06.2019
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported team with well-prepared reports, presentations, and meeting materials.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and client inquiries.
Education
Associate of Arts - Business Management
Rochester Community And Technical College
Rochester, MN05.1998
Skills
- Business Development
- Business Planning
- Customer Service
- Financial Management
- P&L Management
- Process Improvement
- Operations Oversight
- Staff Management
- Employee Relations and Conflict Resolution
- Policies and Procedures Implementation
Timeline
Operations Manager
Counselor Realty Of Rochester
06.2019 - Current
Office Assistant
Denel Ihde Sparks Team-Re/Max Results
06.2016 - 06.2019
Associate of Arts - Business Management
Rochester Community And Technical College
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