Kari Saksa

Shelton,CT

Summary

Proven Administrative Assistant with a track record of enhancing office efficiency and mastering data management at Automatic Plumbing & Heating Inc. Excelled in customer service and office administration, significantly improving document organization and vendor relations. A dedicated team player, adept at streamlining processes for optimal operational flow.

Overview

years of professional experience

Work History

Administrative Assistant

Automatic Plumbing & Heating Inc

12.2011 - Current

Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Receptionist

New Perspective Cabinetry

04.2008 - 07.2013

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Assisted with planning office events and meetings for smooth execution.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

High School Diploma -

Trumbull High School

Trumbull, CT

Skills

Customer service
Data entry
Computer skills
Office administration
File organization

Scheduling
Dedicated team player
Records management
Invoice processing
Bookkeeping

Timeline