Summary
Overview
Work History
Education
Skills
Certifications and Courses
Timeline
Generic

KARI HAUSENFLUCK

Florence,Texas

Summary

Innovative RN leader with 27 years of experience to include 12 years at the director level. Excellent at managing operations while maintaining quality. Broad healthcare knowledge with experience in emergency medicine, patient safety and risk management.

Overview

28
28
years of professional experience

Work History

Director of Patient Safety/Patient Advocate/ Co-ECO

ST. DAVID'S GEORGETOWN HOSPITAL
04.2022 - Current
  • Responsible for management of all internal patient safety events to include investigation, action planning and resolution to promote a zero-harm environment
  • Collaborates with executive team and hospital leaders on Clinical Safety Improvement Program initiatives
  • Develops Smart Goal Action Plans
  • Performs safety rounds on a regular basis throughout the facility to identify potential patient harm issues
  • Work with defense counsel to coordinate the investigation, processing and defense of claims against the facility
  • Manages and responds to all patient complaints and grievances in accordance with CMS guidelines
  • Assists with entering compliance Reportable Issues and Ethics Line investigations.

Director of Emergency Services

ST. DAVID'S GEORGETOWN HOSPITAL
09.2018 - 04.2022
  • Managed 24-hour operations at a 23 bed Emergency Department averaging 25,000 visits per year overseeing 40 FTEs with direct report to CNO
  • Assisted with successful Primary Stroke Certification in 2018 and Level IV trauma recertification in December 2018
  • Joint Commission survey in May 2019 with no findings in the Emergency Department
  • Successful CMS reverification survey completed in October 2019 with primary responsibility of daily tracers and audits
  • Maintained 76th percentile Patient Experience scores for 3 consecutive quarters
  • Led Throughput Committee and Emergency Operations Committee.

Director of Emergency Services

SETON MEDICAL CENTER HARKER HEIGHTS
02.2013 - 10.2018
  • Promoted from ED Manager/Trauma Program Manager in 2014
  • Managed 24-hour operations at a 17 bed Emergency Department/4 bed Fastrack averaging 50,000 visits per year overseeing 60 FTEs with direct report to CNO
  • Successfully filled 13 open positions, eliminated contract labor, and reduced turnover by 20% within one year
  • Assisted with successful Chest Pain accreditation in 2015 and Primary Stroke Certification in 2018
  • Joint Commission survey in April 2018 with zero findings in the Emergency Department
  • Responsible for maintaining and submitting annual budget, staff scheduling and updating all policies for ongoing Joint Commission accreditation
  • Worked with trauma medical director to develop entire trauma program for designation as a Level IV trauma center
  • Led Throughput Committee, Emergency Operations Committee, Code Committee, Environment of Care Committee
  • Assisted with Disaster Management Planning both internal and external.

Staff RN

Multiple Companies
01.1997 - 12.2012
  • Worked in various positions and locations including Heartland Health Systems Medical Surgical Floor, Heartland Health Systems Emergency Department, Meritcare Emergency Department, Methodist Hospital Emergency Department, Brooke Army Medical Center Emergency Department, Innovis Hospital Cardiac Cath Lab, Sanford/Meritcare Flight Nurse, and Scott and White Emergency Department.

Director of Emergency Services/Trauma Program Manager

CONNALLY MEMORIAL MEDICAL CENTER
02.2011 - 02.2012
  • Managed 24-hour operations at a 10 bed Level IV Emergency Department overseeing 15 FTE's with direct report to CNO/CEO
  • Implemented new triage and staffing matrix to better accommodate staff and patient needs
  • Worked with medical director to restart trauma program and successfully pass state accreditation without deficiencies
  • Acted as trauma registrar and maintained RAC participation
  • Managed Infection Control/Employee Health program in addition to assigned position
  • Functioned as lead on several committees including Code Blue Committee, Trauma Executive Committee, Infection Control Committee, and Emergency Department Quality Improvement Committee.

Staff Development Educator

NORTH CENTRAL BAPTIST HOSPITAL
01.2010 - 02.2011
  • Functioned as educator and consultant to staff and management personnel in the adult and pediatric Emergency Department
  • Identified learning needs of group and individuals and adapted educational activities to accommodate the learner
  • Facilitated new nurse orientation
  • Developed educational programs according to evidence-based practice and identified learning needs
  • Participated in facility specific and regional committees and meetings to monitor and adapt current practice to reflect the Baptist mission.

Education

BACHELOR OF SCIENCE NURSING -

University of Mary
Bismarck, ND
05.1997

Skills

  • Highly knowledgeable in Emergency Medicine
  • Proficient in survey readiness
  • Collaborative
  • Strong verbal communication
  • Process implementation and problem solving
  • Throughput management
  • Critical Thinking
  • Autonomous and Self Motivated
  • Staff Development

Certifications and Courses

  • CPPS
  • St. David's Quality University 2023
  • St. David's Patient Safety University 2023
  • Leadership Institute Academy 2021

Timeline

Director of Patient Safety/Patient Advocate/ Co-ECO

ST. DAVID'S GEORGETOWN HOSPITAL
04.2022 - Current

Director of Emergency Services

ST. DAVID'S GEORGETOWN HOSPITAL
09.2018 - 04.2022

Director of Emergency Services

SETON MEDICAL CENTER HARKER HEIGHTS
02.2013 - 10.2018

Director of Emergency Services/Trauma Program Manager

CONNALLY MEMORIAL MEDICAL CENTER
02.2011 - 02.2012

Staff Development Educator

NORTH CENTRAL BAPTIST HOSPITAL
01.2010 - 02.2011

Staff RN

Multiple Companies
01.1997 - 12.2012

BACHELOR OF SCIENCE NURSING -

University of Mary
KARI HAUSENFLUCK