Kari Smith
Marianna,PA
Summary
With a proven track record at Amedisys Hospice, I excel in office administration and staff training, enhancing operational efficiency. My expertise in deadline management and exceptional multi-tasking skills have consistently improved workflow and productivity, demonstrating my ability to meet and exceed employer expectations.
Overview
2026
2026
years of professional experience
Work History
Business Office Manager
Amedisys Hospice
02.2021 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Optimized supply chain management, ensuring that office supplies were always available without excessive inventory holding costs.
- Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
- Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
- Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
- Payroll
Business Office Specialist
Amedisys Hospice
8/29/13 - Current
- Developed correspondence letters, memos, and emails.
- Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Streamlined office operations by implementing efficient filing systems and workflow processes.
- Increased efficiency by training new hires on company procedures and best practices while providing ongoing guidance throughout their onboarding period.
- Maintained computers, telephone systems, copiers and fax machines.
- Handled sensitive information with discretion while maintaining strict confidentiality protocols throughout daily operations in the business office setting.
- Handled daily schedules for nurses and aides.
- Made sure doctor's orders were signed promptly.
Office Manager
Carmichaels Chiropractic Center
09.2002 - 08.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Handled the billing and payments
- Scheduling appointments
Service Desk Agent
Giant Eagle
04.2000 - 09.2002
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Redeemed coupons to discount purchases.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
Pharmacy Cashier
Medicine Mine
03.1998 - 04.2000
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Trained new employees on cashier procedures, serving as a knowledgeable resource for team members.
- Assisted pharmacists in filling prescriptions, ensuring accuracy and timely service.
- Trained new employees in cashier duties, enhancing team efficiency and service quality.
Bakery Assistant
Giant Eagle
06.1996 - 03.1998
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Operated commercial kitchen equipment and tools.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
- Lifted and moved items weighing over [Number] pounds using proper lifting techniques.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Brewed coffee and tea and changed out drink station syrups.
Education
High School Diploma -
Bethlehem Center High School
Fredericktown, PA06.1996
Skills
- Deadline Management
- Account Reconciliation
- Staff Training
- Office Administration
- Employee Onboarding
- Payroll
- Schedule oversight
- Multitasking
- Reliability
- Excellent Communication
- Human Resources
- Computer Skills
Timeline
Business Office Manager
Amedisys Hospice
02.2021 - Current
Office Manager
Carmichaels Chiropractic Center
09.2002 - 08.2013
Service Desk Agent
Giant Eagle
04.2000 - 09.2002
Pharmacy Cashier
Medicine Mine
03.1998 - 04.2000
Bakery Assistant
Giant Eagle
06.1996 - 03.1998
Business Office Specialist
Amedisys Hospice
8/29/13 - Current
High School Diploma -
Bethlehem Center High School
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