Established a solid foundation for future career growth by consistently updating skill sets through continuing education classes and professional certifications.
Collaborated with healthcare providers to clarify ambiguous or incomplete diagnostic information for accurate coding.
Conducted regular audits of billed services, identifying inconsistencies or discrepancies that required corrective action.
Facilitated smooth payment processes, setting up payment plans for patients struggling financially and guiding them through available options.
Researched and resolved billing discrepancies to enable accurate billing.
Office Manager
Davis Roofing
02.2007 - 10.2011
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.