Kari Meyers

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

*Colaborate closely with providers

*Ensure seamless medical billing and claims submission

*Maintain strong working relationship with medical and healthcare providers across the state

*Review claim and billing data to ensure accuracy and efficiency in processing

*Identify opportunities for process improvement

*Deliver informative and appropriate in person/webinar training sessions

*Present expert information and education to the State of Wyoming and Department of Health

• Goals of the Regional Long-Term Care Ombudsman are to be advocates for persons that reside in nursing homes, assisted living and adult board and care environments
• Assist residents and/ or their family members in resolving issues that have been identified concerning their personal care and improvement of quality of life for residents.
• Offer residents and family members availability of confidentiality and trust
• Investigate complaints and assist state with their surveys
• Give speeches
• Visit 7 assigned counties and their facilities and others as needed
• Maintain working relationship with all administrators and staff
• Design informational power points, letters, posters and/or meetings
• Maintain confidentiality and respectability at all times
• Understand and abide by HIPPA
• Understand Grants and non-profit organization
• Converse with residents,staff and administrators at all facilities
• Work with OHLS, APS and DFS
• Manage and Train Volunteers
• Sit on board of The Aging Advisory Council

• Scanned and filed patient documents and files to provide accurate information to clinic staff.
• Managed financial counseling, appointment scheduling and in-office payments.
• Confirmed availability of sufficient supplies for delivery of quality patient care orders.
• Managed mail and document tasks through electronic medical record system.
• Served as first point of contact with new and returning patients.
• Partnered with clinic staff to manage patient satisfaction.
• Coordinated patient care services with staff, physicians, patients and other practice departments.
• Created and maintained patient charts as part of patient admission process.
• Observed staff performance to monitor conflict management and performance skills.
• Conducted frequent clinic walk-throughs to maintain safe work environment.
• Recruited, hired and educated staff on state and federal statutes and ongoing education standards
• Assist in proper credentialing of providers and facility.

• Provide basic nursing services to patients, resident and/or clients
• Maintain and increased quality care and customer service
• Answer phones using multi line phone systems
• Chart and file paper work neatly and correctly in CERNER
• Obtain and record accurate vital signs and report any changes in mood, behavior and/or health to charge nurse
• Order and stock clinic supplies, schedule patients and maintain clinic schedule
• Update correct CPT and ICD 10 codes
• Attend monthly meetings while continuing to work on improving clinic life, policies and hospital work flow
• Create unit posters, update employee pictures and information.
• Coordinate care between patients, nursing staff and hospitalists.
• Assist in hiring of new staff

• Work with quick books Tsheets, excel, word, PowerPoint
• Receive Payments, Make payments, organize bills
• Run errands for office
• File
• Organize
• Answer phones
• Keep office clean and tidy
• Update all files and employee forms
• Upkeep all social media and public forums
• Over see fleet and 25 employees