KARI WALCH
Las Vegas
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
17
17
years of professional experience
Work History
Server, Terrance Pointe Cafe
Wynn Resorts
07.2016 - Current
- Delivered exceptional customer service to enhance guest experience and satisfaction.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
- Implemented upselling techniques to increase average check size and boost revenue.
Server, Manager
Mollies Famous Café
10.2011 - 09.2015
- Manager & server for a high volume café.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Provided exceptional customer service, ensuring timely and accurate order fulfillment.
Server
Three Bear Restaurant
04.2011 - 09.2011
- Managed multiple tables simultaneously while maintaining high standards of guest satisfaction.
- Collaborated with kitchen staff to streamline communication and improve food delivery times.
- Served food and beverages promptly with focused attention to customer needs.
Physician Recruiter
Vista Staffing Solutions
10.2008 - 09.2010
- Developed recruitment strategies to attract top physician talent across various specialties.
- Streamlined candidate screening processes to enhance efficiency and improve response times.
- Organized recruitment events such as job fairs and conferences to source talented physician candidates effectively.
- Conducted reference checks and verified credentials, ensuring the quality of physician hires.
Education
Business
MIRAMAR COLLEGE
Miramar, CAReal Estate
KEY REALTY SCHOOL
Las Vegas, NVSkills
- Effective time management
- Reliable professional commitment
- Efficient cash transactions
- Guest relations experience
- Understanding of allergy protocols
- Collaborative teamwork
- Hospitality service expertise
Timeline
Server, Terrance Pointe Cafe
Wynn Resorts
07.2016 - Current
Server, Manager
Mollies Famous Café
10.2011 - 09.2015
Server
Three Bear Restaurant
04.2011 - 09.2011
Physician Recruiter
Vista Staffing Solutions
10.2008 - 09.2010
Business
MIRAMAR COLLEGE
Real Estate
KEY REALTY SCHOOL
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