Summary
Overview
Work History
Education
Skills
Timeline
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Kari Wiessner

Eden Prairie,MN

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

15
15
years of professional experience

Work History

Licensing Agent

Government
12.2022 - 04.2025
  • Streamlined licensing processes by implementing efficient workflow strategies and reducing approval times.
  • Increased client satisfaction by providing exceptional customer service, addressing inquiries promptly, and resolving issues efficiently.
  • Analyzed legal documents and identified pertinent issues for customers.
  • Processed birth, and death certificates.
  • Processed marriage licenses.
  • Processed out of state drivers license to turn over to Minnesota license.
  • Processed tabs, titles and other various car needs.
  • Ran various accounting software.
  • Dealt with angry customers and deescalated situations that could turn dangerous.

Sales Associate

Anthropologie
04.2022 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Associate Manager

Hanna Andersson
09.2019 - 03.2021
  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
  • Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
  • Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
  • Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
  • Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
  • Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.

Property Management

Stonewood Properties
04.2010 - 08.2019
  • Oversaw property management tasks such as tenant screening, lease negotiations, and repair coordination for investor clients.
  • Maintained accurate records of resident information using property management software systems which enabled efficient retrieval when needed.
  • Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
  • Increased tenant satisfaction by implementing efficient property management strategies.
  • Supported property management team in handling resident complaints and resolving issues promptly.
  • Coordinated move-in/move-out schedules with property management team members to minimize vacancy periods between rentals effectively.
  • Led staff training initiatives focusing on customer service excellence while fostering a positive work culture for property management team members.
  • Served as a liaison between residents and property management staff to address concerns promptly, improving overall satisfaction ratings.
  • Assist with rental applications, subsidy and various vouchers.
  • Make sure grounds were well kept and welcoming to visitors, employees, residents and anyone else.
  • Maintained waiting list was up to date.
  • Delivering top notch relationships with vendors, co workers, maintenance, renters, and prospects.

Education

Associate of Arts - Cosmetology

Aveda Institute
Minneapolis, MN
07-2006

Bachelor of Arts - Humanities

Southwest State University
Marshall, MN
03-2003

Skills

  • Legal compliance
  • Territory management
  • Industry networking
  • Teamwork
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Recruitment and hiring
  • Professionalism
  • Building trust and relationships
  • Critical thinking
  • Organizational skills

Timeline

Licensing Agent

Government
12.2022 - 04.2025

Sales Associate

Anthropologie
04.2022 - 01.2025

Sales Associate Manager

Hanna Andersson
09.2019 - 03.2021

Property Management

Stonewood Properties
04.2010 - 08.2019

Associate of Arts - Cosmetology

Aveda Institute

Bachelor of Arts - Humanities

Southwest State University

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