Kari A. Pallotto

• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
• Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
• Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
• Reduced operational risks while organizing data to forecast performance trends.
• Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
• Anticipated clients' needs by staying in touch on regular basis.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Devised processes to boost long-term business success and increase profit levels.
• Partnered with vendors and suppliers to effectively manage and budget.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
• Reviewed shift reports to understand current numbers and trends.
• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained and guided team members to maintain high productivity and performance metrics.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Active Killer Train the Trainer for civilian response
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Investigated incidents and crimes, collected evidence and recorded witness statements.
• Provided public safety assistance at community events to maintain safe and secure environments.
• Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
• Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
• Maintained employees' job performances in conformance with corporate policies and procedures.
• Reduced criminal investigation lead time while initiating protocols for criminal violations
• Managed 87 volunteers

Created training curriculum for volunteer program for consistency and safety

• Created schedules and performed employee evaluations
• Created daily activity charts for the volunteers to utilize in their patrols.
• Worked with 107 Hoa's communicating monthly via in person, email or social media.
• Created the departments social media presence
• Created a initiative called “The WAY” that focused on mental health and substance abuse that helped reduce the calls of service
• Created curriculum for Think b4 u post in order to reduce bullying via text. additionally created a video in order for curriculum to be taught through the entire county schools to be delivered in an effective and efficient way.

• Consulting various international hotel chains security departments and hotel management
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Evaluated current processes to develop improvement plans.
• Produced detailed and relevant reports for use in making business decisions.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Gathered, documented and modeled data to assess business trends.
• Improved communication at all levels and transformed company culture into more productive atmosphere.
• Helped develop proactive and successful business policies to meet changing demands.

• Talked regularly with citizens to establish rapport and become familiar presence in area.
• Investigated and reported crimes, accidents, offenses and damage to property.
• Answered emergency calls for help from citizens and business owners.
• Secured crime scenes, gathered evidence and questioned witnesses.
• Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
• Ran personnel recruitment background investigations and interviewed potential job candidates.

• Assessed and analyzed data to clarify course of criminal prosecution.
• Provided public safety assistance at community events to maintain safe and secure environments.
• Improved traceability by developing organizational systems for case logs, reports and agendas.
• Reduced criminal investigation lead time while initiating protocols for criminal violations.
• Managed debriefings for criminal subjects to acquire data relevant to investigations.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Investigated incidents and crimes, collected evidence and recorded witness statements.

• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Investigated incidents and crimes, collected evidence and recorded witness statements.
• Provided public safety assistance at community events to maintain safe and secure environments.
• Gathered information and evidence to assist in solving crimes.
• Maintained structure and security during court proceedings.
• Served court documents and completed civil process duties for cases.
• Improved traceability by developing organizational systems for case logs, reports and agendas.