Karia-Yvonne Caldwell
Hurt,VA
Summary
Dedicated hardworking Unit Clerk/Certified Nursing Assistant with 6+ years of expierence in the medical field. A year of experience with scheduling appointments, managing transportation and arranging discharges/admissions. Experienced in coordinating and organizing medical records, answering multi-line phone systems for fast-paced medical units, and providing patients and family members with quality care. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy with strengths in data entry and file management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willing to take on additional responsibilities to meet required needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Centra Lynchburg General Hospital
05.2021 - Current
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced communication between nursing staff and physicians by promptly relaying critical information.
Certified Nursing Assistant
Summit Health And Rehabilitation
05.2020 - 04.2021
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
Bedford Memorial Hospital
08.2018 - 05.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Environmental Services Housekeeper
Bedford Memorial Hospital
05.2017 - 07.2018
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Verified cleanliness and organization of storage areas and carts.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
Education
Certificate - Licensed Practical Nurse
Centra College of Nursing
Lynchburg, VA01.2025
Associate of Science - Health Sciences
Central Virginia Community College
Lynchburg, VA09.2021
No Degree - Certified Nursing Assistant
Centra College of Nursing
Lynchburg, VA08.2018
GED -
GED Testing Service
Bedford, VA05.2017
Skills
- Patient-Focused Care
- Care Plan Implementation
- Mobility Assistance
- Electronic Charting
- Medical Terminology Knowledge
- Incoming Call Reception
- Nursing Station Operations
- Clinical Support
- Appointment Scheduling
- Unit Secretary Training
- HIPAA Compliance Understanding
- Healthcare Industry Knowledge
Certification
- CNA - Certified Nurse Assistant
- HUC - Health Unit Coordinator
Timeline
Certified Nursing Assistant
Centra Lynchburg General Hospital
05.2021 - Current
Certified Nursing Assistant
Summit Health And Rehabilitation
05.2020 - 04.2021
Certified Nursing Assistant
Bedford Memorial Hospital
08.2018 - 05.2020
Environmental Services Housekeeper
Bedford Memorial Hospital
05.2017 - 07.2018
Certificate - Licensed Practical Nurse
Centra College of Nursing
Associate of Science - Health Sciences
Central Virginia Community College
No Degree - Certified Nursing Assistant
Centra College of Nursing
GED -
GED Testing Service
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