I want to obtain a position in which I put the knowledge and skills in use and expand my work experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Service Coordinator
Fallon Health Summit Eldercare Centralized Clinical Support
10.2019 - Current
Maintain a professional presence on the phone with patients, family members and Home Care Agencies in the surrounding areas of Lowell and Leominster
Provide detailed communication through Nextgen to a team of Doctors, Nurses and Social Workers regarding patients care or concerns with the agency providing services
Ensuring proper authorization is faxed to approximately 30 Home Care Agencies and Meals on Wheels to meet expectations per Summit Eldercare care plans
Reach out to Home Care agencies for new case to be filled or any changes made to schedule/care plan
Confirm current schedules with Home Care Agencies to make sure Home Health Aide are following patients care plan and schedule.
Home Health Aide / Nurse Scheduler
Century HomeCare
11.2015 - 10.2019
Sending out orders to primary doctors
Create new patient profiles in two different systems Axxess and GPS and checking insurances
Create and maintain 100-150 staff schedules for nurses and Home Health Aides
Schedule client visits according to care plans and staff availability
Contact care providers and clients regarding day-to-day changes, also resolve issues with staff
Perform general office duties including, word processing, excel, photocopies, filing, coverage for reception (front desk) answer phone calls, emails.
Team Leader Die Cutter Machine
Rand Whitney
09.2012 - 11.2016
Oversaw fourteen employees
Made sure that each employee had materials and job orders in timely manner
Sign off employees work before being packed and delivered to customers.
Education
High School Diploma -
Worcester Technical High School
Worcester, United States
06.2007
Skills
Teamwork and Collaboration
Ability to identify and solve problems
Adaptable to new responsibilities
Prioritizes and organizes tasks
Microsoft Office: Suite, Word, Excel
Computer Proficient
Sfax
EpicCare link
NaviHealth
Patient Ping
Axxess
NextGen
References
Marie Barral, Human Resources, Saint Vincent Hospital, 774-232-8115