Kariana McAdoo
Birmingham,AL
Summary
Highly organized and proactive professional with 8 years of experience in administrative support and coordination within healthcare. Proven ability to manage executive schedules, facilitate communication and enhance office efficiency. Adept at problem-solving and maintaining confidentiality, with strong commitment to delivering exceptional service and support.
Overview
7
7
years of professional experience
Work History
Physical Therapist Technician
Fyzical Therapy and Balance Center
Birmingham, AL
04.2023 - Current
- Communicated effectively with the therapy team regarding patient progress and concerns.
- Administered therapy treatments to patients using hands or therapeutic devices.
- Performed clerical duties such as answering phones, ordering supplies and maintaining inventory logs.
- Performed administrative duties, including scheduling appointments and managing patient files.
- Maintained patient confidentiality in accordance with HIPAA guidelines.
- Documented patient progress, treatments, and data in charts.
- Utilized computer system to update records with insurance cards, credit card numbers and personal information.
- Assisted physical therapist with treatment, administration, and planning.
- Utilized therapy software and technologies for patient documentation and progress tracking.
Front Desk Office Manager
Premier Imaging
Birmingham, AL
03.2022 - 04.2023
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Delegated work to staff, setting priorities and goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analyzed business performance data and forecasted business results for upper management.
- Organized corporate events, meetings and conferences while ensuring smooth running of activities throughout the day.
- Created and managed budgets for travel, training, and team-building activities.
- Maintained accurate logs of all incoming calls, messages, visitors and other transactions performed at the front desk.
- Coordinated daily office activities, such as ordering supplies, maintaining records and managing mail distribution.
Front Office Receptionist
Gastro Health
Birmingham, AL
09.2021 - 03.2022
- Responsible for opening and closing the office on time each day.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Managed company calendar and scheduled events.
- Budgeted for new office supplies and equipment maintenance, keeping detailed track of office spending.
- Scheduled and confirmed appointments for clients and staff.
- Performed basic bookkeeping duties such as entering data into spreadsheets or accounting software programs.
Front Desk Receptionist
Birmingham Heart Clinic
Birmingham, AL
12.2017 - 09.2021
- Handled payment processing and provided customers with receipts and proper bills and change.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Responded to inquiries and room requests made online, by phone, and via email.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Updated and maintained office policies and procedures.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Input customer data into reservation systems and updated to reflect room changes.
Education
High School Diploma -
Pinson Valley High School
Pinson, AL05-2013
Some College (No Degree) - Radiology Tech
Jefferson State Community College
Birmingham, ALSkills
- Executive Calendar Management
- Travel Coordination
- Meeting and event planning
- Strong written and verbal communication
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Project Management
- Confidentiality and discretion
- Time Management and Prioritization
- Customer Service Excellence
- Problem-Solving Abilities
Timeline
Physical Therapist Technician
Fyzical Therapy and Balance Center
04.2023 - Current
Front Desk Office Manager
Premier Imaging
03.2022 - 04.2023
Front Office Receptionist
Gastro Health
09.2021 - 03.2022
Front Desk Receptionist
Birmingham Heart Clinic
12.2017 - 09.2021
High School Diploma -
Pinson Valley High School
Some College (No Degree) - Radiology Tech
Jefferson State Community College
Similar Profiles
Brandon ChaneyBrandon Chaney
Rehab Technician at Fyzical Therapy And Balance CenterRehab Technician at Fyzical Therapy And Balance Center
TaKyra JohnsonTaKyra Johnson
Physical Therapy Intern at Fyzical Therapy and Balance CenterPhysical Therapy Intern at Fyzical Therapy and Balance Center
Krystal WrightKrystal Wright
Physical Therapist Assistant at Fyzical Therapy And Balance Center West OrlandoPhysical Therapist Assistant at Fyzical Therapy And Balance Center West Orlando