Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karianne Mccormick

Pittston,PA

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at Sunglass Hut. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in inventory management and proficient with POS systems, consistently promoting sales and fostering positive shopping experiences.

Overview

8
8
years of professional experience

Work History

Sales Associate Manager

Sunglass Hut
11.2025 - 2025

• Greeted customers and providedexcellent customer service, ensuring apositive shopping experience.

• Operated cash register and handled cash transactions accurately in a fast-paced retail environment.

• Scanned and bagged items for customers, maintaining efficiency andattention to detail.

• Processed returns and exchanges, resolving customer concerns promptly and professionally.

• Maintained a clean and organized checkout area to ensure a welcoming atmosphere.

• Answered customer inquiries andprovided detailed product information, including features andbenefits.

• Promoted sales and upsold products by recommending eyewear andaccessories to meet customer needs.

• Assisted with inventory management and restocked shelvesto maintain product availability.

• Utilized POS (Point of Sale) systems for processing transactions and managing daily sales operations.

Nanny

Self Employed Nanny
01.2009 - 2009

Cared for children of all ages, fostering a nurturing and supportive environment.

• Communicated effectively with children and parents to ensure individual needs were met.

• Organized daily routines andmultitasked to manage multiple responsibilities efficiently.

• Assisted with early learning activities, including writing, counting, and pottytraining.

CSR

Cigna
08.2005 - 01.2007

Provided customer service byreceiving inbound calls and addressing inquiries from clients and dentalproviders.

• Demonstrated excellent phone etiquette and communication skills ina high-volume call center environment.

• Navigated multiple computerscreens to access claims, benefits, and eligibility information efficiently.

• Completed comprehensive training to ensure accurate and effective customer support.

Server

Lonestar Steak House
08.1998 - 2000
  • Assisted servers in delivering food and beverages efficiently to enhance guest satisfaction.
  • Maintained cleanliness and organization of dining area to ensure optimal guest experience.
  • Collaborated with kitchen staff to facilitate timely food preparation and service flow.
  • Supported inventory management by restocking supplies and utilized highest level of customer service.

Education

High School Diploma - Academic

Tunkhannock Area HS
Tunkhannock, PA
06.1992

Skills

Customer service

Timeline

Sales Associate Manager

Sunglass Hut
11.2025 - 2025

Nanny

Self Employed Nanny
01.2009 - 2009

CSR

Cigna
08.2005 - 01.2007

Server

Lonestar Steak House
08.1998 - 2000

High School Diploma - Academic

Tunkhannock Area HS
Karianne Mccormick