Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Karica Pinkney

Jacksonville,FL

Summary

Dedicated professional with a proven track record at Walmart, adept in POS system operations and delivering exceptional customer service. Excelled in team collaboration and customer assistance, significantly enhancing customer satisfaction and repeat business. Demonstrates outstanding work ethic, integrity, and time management skills, ensuring seamless operations and positive customer interactions.

Overview

12
12
years of professional experience

Work History

Cashier

Walmart
08.2023 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Loader and Unloader

FedEx
07.2019 - 08.2023
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
  • Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
  • Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.

Warehouse Assistant

Randstad
02.2016 - 06.2019
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

Housekeeper

Holiday Inn Express Hotel Suites
10.2012 - 01.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Education

High School Diploma - General Studies

Ribault Senior High
Jacksonville, FL
05.2005

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Professionalism and courtesy
  • POS system operations

Timeline

Cashier

Walmart
08.2023 - 03.2025

Loader and Unloader

FedEx
07.2019 - 08.2023

Warehouse Assistant

Randstad
02.2016 - 06.2019

Housekeeper

Holiday Inn Express Hotel Suites
10.2012 - 01.2016

High School Diploma - General Studies

Ribault Senior High

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Karica Pinkney