Karina Gray

Dedicated Nationally Registered Medical Assistant with over four years of hands-on experience in patient care, clinical procedures, and medical documentation. Expertise includes phlebotomy, EKGs, administering medications, and patient education, complemented by a strong commitment to collaboration and adaptability in dynamic healthcare settings. Recognized for reliability, compassion, and exceptional communication skills that enhance patient experiences and foster trust. Additionally, over 15 years of customer service experience and bilingual proficiency in English and Spanish enable effective engagement with diverse patient populations.

• Oriented and trained new staff on proper procedures and policies.
• Completed EKGs and other tests based on patient presentation in office.
• Aided in the prevention of illnesses by administering vaccinations according to established protocols.
• Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
• Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
• Collected and documented patient medical information such as blood pressure and weight.
• Taught patients about medications, procedures, and care plan instructions.
• Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
• Prepared and administered medications to alleviate patient symptoms.
• Called and faxed pharmacies to submit prescriptions and refills.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Prepared lab specimens for diagnostic evaluation.

• Registered Medical Assistant
• Certified Medical Assistant
• BLS/CPR/AED Certification