Quality business professional with 20+ years of residential mortgage experience. Positive, effective and efficient leadership approach to deadlines. Superior customer service skills in meeting needs of internal staff and external high profile clients. Mentoring seasoned staff members. Extensive track record of escalated problem solving skills in high production environments. High level of quality, efficiency and consistency. Detail oriented, dependable and excellent in relationship team-building between layered levels of staff. Offering exceptional leadership and staff development skills proven to build trust and communicate effectively across all organizational levels. Coordinated with boards of directors and C-suite executives to initiate and execute strategic business plans that achieve key objectives.
Montbello Senior High Graduate of 1990. Alpha Award Winner. 3.8 GPA - Honor Roll. Graduated 9th in class of 200 graduates. "Who's Who Among American High School Students". Founder/President of Poetry Club. French Club. Speech Competition.
References will be furnished upon request.