Hi, I’m
Karie Lucas
509-688-9854
Colorado Springs,CO
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
years of professional experience
Work History
Northwest Trustee & Management Services
Trust Assistant/Administrative Assistant
03.2021 - Current
Job overview
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Windermere Real Estate, WA
Licensed Realtor
12.1997 - 11.2022
Job overview
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Communicated with clients to understand property needs and preferences.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Compared properties with similarly sold properties to determine competitive market prices.
- Advised and informed prospective clients on current market activities and conditions.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Arranged for inspections and surveys of sold properties.
- Used [Software] to create and prepare documents such as closing statements, purchase agreements and deeds.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Informed home buyer of sales, construction and warranty processes.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Increased home sales through persuasion, negotiation and closing prowess.
- Compared recently sold area properties to determine competitive market prices.
Education
Shoreline Community CollegeSeattle, WA
Accomplishments
Multiple Realtor Designations earned during my Real Estate career.
Achieved high level of client satisfaction and excellent communication status during my Real Estate career and have continued with the same dedication in my current position.
Successful at learning new jobs and task.
Track record being a quick learner and my love to learn new things.
Committed to be a lifetime learner.
Excellent track record working well independently and with a team.
Timeline
Trust Assistant/Administrative Assistant
Northwest Trustee & Management Services
03.2021 - Current
Licensed Realtor
Windermere Real Estate
12.1997 - 11.2022
Shoreline Community College
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