Karie Zafiropoulos
Temecula
Summary
Accomplished Community Relations Coordinator at Highgate Senior Living, adept in partnership building and event coordination, enhanced community engagement through strategic partnerships, maintaining a 95% occupancy rate. Skilled in CRM software and active listening, I excel in creating beneficial relationships and driving organizational success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Community Relations Coordinator
Highgate Senior Living
08.2020 - Current
- Enhanced community engagement by organizing and executing successful events, promoting collaboration and awareness.
- Developed strategic partnerships with local organizations to create mutually beneficial relationships, strengthening the community network.
- Maintained a high occupancy of 95%+consistently over a 2 year period of time, by building a strong Waitlist for both Assisted Living and Memory Care.
- Collaborated with internal departments to align organizational goals with ongoing community relations efforts seamlessly integrating operations across teams.
- Nurtured long-lasting relationships with influential members of the community who became committed supporters of our organization''s mission.
- Established a solid reputation as an approachable resource within the local area by attending networking events and engaging in community-focused conversations.
- Created and facilitated Dementia Care Giver Support Group
- Developed and executed quarterly rolling calendar of events.
- Coordinated volunteer programs to increase community involvement and support for various initiatives.
- Organized workshops and training sessions for team members to enhance their skills in community outreach efforts.
Owner/Partner
JMI Consultants, Inc.
11.2008 - 11.2020
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed daily activities for 10+ inspectors, including payroll, DSA reports and logs
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Managed day-to-day business operations.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Western Regional Sales Manager
Mod O Doc Clothing Company
06.1998 - 04.2004
- Increased regional sales by implementing effective marketing strategies and identifying new business opportunities.
- Developed and maintained strong relationships with key clients, resulting in long-term partnerships and increased revenue.
- Managed team of 10 sales representatives, providing coaching and guidance to improve individual performance and overall team success.
- Implemented sales training programs to enhance skills and knowledge of sales team, contributing to improved performance across region.
- Coordinated regional trade shows and events to showcase products and services, generating leads for potential clients.
- Analyzed market trends and competitor activities, adjusting sales strategies accordingly to maintain a competitive edge.
- Worked closely with product management teams to ensure alignment between sales objectives and product offerings.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Executed successful promotional events and trade shows.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Education
Bachelor of Arts - Communications/Public Relations
Cal State Dominquez Hills
Carson, CA06.1995
Skills
- Crisis Management
- Partnership Building
- Fundraising expertise
- Database Administration
- Analytical Thinking
- Customer Service
- CRM Software
- Relationship Building
- Problem-solving abilities
- Event Coordination
- Active Listening
Volunteer Experience
Volunteer Alzheimer's Association - Temecula CA
Team Captain Highgate Senior Living
Team Captain Personal Team
- Provided fundraising support for grants, special events and campaigns
- Organized and managed fundraising events
- Organized and assisted with events, activities and programs to drive outreach initiatives.
Certification
- Certified VDT Facilitator
- PAC Trained Dementia Care
- CPR Certified
Timeline
Community Relations Coordinator
Highgate Senior Living
08.2020 - Current
Owner/Partner
JMI Consultants, Inc.
11.2008 - 11.2020
Western Regional Sales Manager
Mod O Doc Clothing Company
06.1998 - 04.2004
Bachelor of Arts - Communications/Public Relations
Cal State Dominquez Hills
- Certified VDT Facilitator
- PAC Trained Dementia Care
- CPR Certified
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