Kariel Boyd

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.

• Maintained a high level of professionalism and provided excellent customer service to all company clients
• Clerical and organizational tasks like file organizing, and drafting correspondences or messages
• Assemble and analyze statistical and narrative information
• Read and interpret maps, assessment books, property descriptions, and legal codes
• Drafted digital sketches for floor plans.
• Established efficient organizational processes for streamlined record management.

Controlled line and crowd with quick, efficient service

Assisted in maintaining stock levels by alerting management to low inventory.

Frequent stock shifts and stock runs

Operated POS system to enter orders and process payments accurately.

Managed shifts, ensuring quick resolution of customer complaints.

Developed strong customer service skills

• Conducted daily opening and closing routines.
• Greeted customers and guided them to where they needed to go
• Responded to an average of fifteen customer inquiries daily.
• Updated end-of-day reports for accurate daily summaries.
• Maintained accurate inventory records.