Karim Abbas
Villa 111, Street 192, Zone 51, Izghawa
Summary
Accomplished Accounts Receivable Manager and sales support & custmor service manager with a proven track record at Shabib & Ali Al-Attiya Company, enhancing payment collection rates up to 95%. Expert in financial reporting and adept at fostering customer relations. Skilled in Microsoft Office and negotiation, successfully managed over 2,000 diverse client accounts, ensuring efficient financial operations and customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Accounts Receivable Manager
Shabib & Ali Al-Attiya Company
01.2015 - Current
- Monitoring and managing more than (2000) accounts for different categories of clients (companies, governments, hotels, hospitals, individuals, sheikhs).
- Issuing invoices and preparing account statements for clients through the Oracle Financial System.
- Issuing returns and exchange documents for goods and coordinating between all relevant departments and the customer to ensure the quality and ease of procedures.
- Coordinating and scheduling payments to deferred account clients.
- Collecting deferred payments and working to enhance them (with a success rate of 70 to 95%).
- Process credit card payments and prepare bank deposits.
- Collect data and prepare monthly reports via the Oracle financial system.
- Manage and resolve customer inquiries and communicate with them via phone or email.
Sales Support and Customer Service Manager
Shabib & Ali Al-Attiya Co.
07.2007 - 12.2014
- Selling products and achieving the monthly and annual sales target set by management.
- Concluding sales agreements and deals, determining payment methods and delivery dates with customers, as well as following up on collecting payments according to their due dates.
- Responding to customer inquiries about goods and services by telephone or directly.
- Issuing invoices, receivable vouchers, and exchange requests to customers.
- Keep records of all transactions to provide data and analysis to assist sales staff, as well as the accounts department.
- Follow up on customers’ receipt of their goods in coordination with sales officials.
- Collect and analyze customer feedback and complaints and work to resolve them.
- Supervising the annual inventory of stores (more than 25,000 pieces) and making the necessary adjustments to the inventory afterwards.
Purchasing Accountant
Radio and Television of Arab (ART Sports TV)
07.2005 - 08.2006
- Open a file for each supplier that contains a copy of the tax card, commercial registry, business history, and copies of contracts concluded between the company and the supplier.
- Review invoices received from suppliers mathematically, match them with supplier contracts, and identify differences between the invoice and what was agreed upon.
- Matching supplier invoices with warehouse receipts and purchase orders.
- Prepare a report on the amounts due to be paid monthly and follow up on issuing checks for suppliers’ dues until they are fully received.
- Preparing weekly, monthly, and annual purchase reports and any reports that show the volume of purchases, the volume of dealing with a supplier, or the average prices of a raw material or group of raw materials.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
Education
Bachelor of Foreign Trade - Commerce And Business Administration
Helwan University
Cairo, Egypt05-2003
Skills
- Accounts receivable and Cash management
- Financial records and reporting
- Invoice processing and Customer relations
- Good user of Microsoft Office (Word, Excel, Access, Power Point & Outlook Express)
- Professional in Internet & researches
- Effective communication and negotiation
- Flexibility and adaptation
- Discovering business errors and fixing them
Certification
Oracle Financial 11i Certificate
EMAK International Academy "Oracle Partner", Cairo
July 2007
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Accounts Receivable Manager
Shabib & Ali Al-Attiya Company
01.2015 - Current
Sales Support and Customer Service Manager
Shabib & Ali Al-Attiya Co.
07.2007 - 12.2014
Purchasing Accountant
Radio and Television of Arab (ART Sports TV)
07.2005 - 08.2006
Oracle Financial 11i Certificate
EMAK International Academy "Oracle Partner", Cairo
July 2007
Bachelor of Foreign Trade - Commerce And Business Administration
Helwan University
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