Summary
Overview
Work History
Education
Skills
Microsoft Office
Websites
Hobbies Interests
Personal Information
Awards
Languages
Health
Attributes
Timeline
Generic
Karim Berjeb

Karim Berjeb

Los Angeles,USA

Summary

Motivated house manager known for successfully overseeing events and alleviating issues associated with complex service delivery. Promoting skills. Known for resourcefulness and solutions-oriented problem-solving. Motivated professional brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of practices and market conditions.

Overview

16
16
years of professional experience

Work History

House Manager/ Butler

Private Household
New York/Los Angeles , NY
03.2025 - Current
  • Managed daily household operations and maintained schedules for family activities.
  • Coordinated staff schedules and delegated tasks to ensure smooth workflow.
  • Oversaw inventory management for household supplies and groceries.
  • Organized events and gatherings, ensuring all details were executed seamlessly.
  • Communicated with service providers to schedule repairs and maintenance tasks.
  • Developed routines for household chores to optimize efficiency among staff.
  • Assisted in budgeting and tracking household expenses effectively.
  • Ensured a safe, clean, and welcoming environment for family members and guests.
  • Established standards for cleanliness, hygiene, and orderliness throughout the house.
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Organized and maintained household inventory records, including supplies and equipment.
  • Developed systems for efficient management of daily operations in the house.
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
  • Implemented policies to ensure proper use of resources in a cost-effective manner.
  • Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
  • Monitored service provider performance to ensure quality of services delivered.
  • Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Explained goals and expectations required of trainees.
  • Communicated with maintenance team on damages to repair.
  • Delegated work to staff, setting priorities and goals.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Managed daily household operations and ensured a seamless living environment.

Chief Butler

FLeur De Lis, FountaineBleu
Las Vegas, USA
11.2023 - 12.2024
  • Maintain accurate property information through daily use of talent portal, email and other forms of communication
  • Designated to butler recruitment
  • Creating Butler standards
  • Creating service standards and training material
  • Responsible for training new butler hiree’s
  • Manage a team of 35 butlers
  • Monitor and handling of butler performance
  • 1st point of contact between Upper Management and butler department (ie. Guest feedback, satisfaction, needs)
  • Creating Butlers Schedules
  • Schedule daily suite assignments
  • Processing Payroll and Butler Attendance
  • Greeting and Escorting Top Clientele to and from Suites and preferred destinations
  • Handling guest requests prior and during their stay
  • Presetting suite before guest arrival
  • Performing and Facilitating all valet services (ie, packing, unpacking, wardrobe arrangements, room organization, etc.)
  • Provide Food and Beverage services to and from Suites
  • Management of communication, planning events
  • Monitoring and purchasing Inventory
  • Set standards for housekeeping
  • Overseeing housekeeping
  • Handling guests complaints and feedback
  • Designated Butler for the highest clients (ie. Owner of establishment, politicians, celebrities.. etc)

Butler/Household manager

Private Family
Los Angeles, USA
07.2022 - 09.2023
  • Dedicated and discrete under butler, poised, polished under all circumstances, discrete and respectful with family privacy.
  • Takes the utmost care with valuable goods and can be trusted to maintain a household’s respectability, atmosphere and reputation.
  • Specializes in food service and attendance of guests utilizing my hotel management and VIP service experience.
  • Devoted to service, working tirelessly to assure VIP’s comfort, security, and standard of living.
  • Arrange and attend to formal and informal social gatherings, entertainment and dinner parties.
  • Maintains top-notch performance from all member of the staff.
  • Oversee multiple properties, working closely with principal and family in maintain smooth operation within the properties and everyday responsibilities.
  • Delivers deep passion for food utilizing my large repertoire of ethnic and classic dishes as well as self-motivated to cultivate satisfaction and drive referrals.
  • Controlled food costs, quality, hygiene and safety processes.
  • Personalized grocery shopping at specialty stores and vendors
  • Inventoried food, ingredients and supplements.
  • Client meetings to discuss preferred meals, dietary restrictions and allergies, etc.
  • Managing the household’s schedules and calendars
  • Event planning, organizing, and coordination
  • Arranging appointments for personal and professional needs
  • Scheduling home maintenance and repair work, and supervising the project
  • Handling household bills and administrative duties
  • Running errands and performing necessary tasks
  • Supervision of other household staff, such as housekeepers, private chefs, nannies.
  • Shopping for food, supplies, and other requested items
  • Home cleaning duties
  • Cooking meals for the family
  • Laundering and putting away clothing, or changing linens
  • Oversight of an employer’s finances and valuables
  • Coordinating with vendors to ensure that all supplies needed for events are delivered on time
  • Make sure that the interior of the house is clean and well-maintained at all times
  • Maintaining inventory of all furnishings and equipment in the house, including ordering replacements when needed
  • Ensure that all foodservice operations run smoothly during events, such as weddings and conferences
  • Coordinate with staff members to ensure that all events run smoothly from start to finish
  • Supervise daily housekeeping and maintenance staff to ensure that the facility is well-kept at all times
  • Managing all administrative tasks like submitting insurance claims, filing legal documents, and preparing invoices.
  • Organized afterschool activities to ensure children's happiness and educational success
  • Organized the family's social schedule including: domestic and international travel, appointments, and construction projects.

House Manager/Butler to CEO

Hussain Sajwani, CEO of DAMAC
Dubai, UAE
03.2020 - 05.2022
  • Working directly for Principal VIP, as House Manager, responsible for household staff and personal requirements, such as preparing his personal items, packing/unpacking and all other ad-hoc requests.
  • Supervising, training household staff, overseeing the work of contractors and procurement of household goods
  • Organizing dinner parties/ events, for principal and his guests.

In-flight Personal Butler/Inflight Chef

Etihad Airways
Abu Dhabi, UAE
11.2010 - 02.2020
  • Manage F&B operations to the highest standards within budget. Design menus, purchase goods, and make improvements.
  • Lead F&B team recruiting, training, & appraising personnel Establish targets, KPI’s, schedules, policies, and procedures Provide a two-way communication and nurture an ownership environment with emphasis on motivation and team work
  • Private butler in charge of Etihad residence my role goes far beyond simply serving a guest.
  • Collection VIP guests and managing all aspects on/off flight experience such as packing/ unpacking the guest’s suitcase, offering valeting service, organizing travel arrangements, coordinating travel, visas, and accommodation requirements.

Food & Beverage Manager

Etihad Airways
Abu Dhabi, UAE
11.2009 - 12.2014
  • Manager of guest experience and service in First and Business.
  • Performance, resource management, reviews, coaching /mentoring.
  • Operated elite charter flights and was continuously involved in the company promotions assisting with gala dinners, lounge openings, press releases, new destination launches, formula1 paddock and worked on events where CEO and VVIP clientele were present.

Education

BUTLER ACADEMY TRAINING - Butler services, concierge and maître d’hotel

SAVOY
LONDON, UK
01.2014

INSPIRED SERVICE TRAINING -

ETIHAD AIRWAYS
Abu Dhabi, UAE
01.2012

Diploma Degree - Hotel & Restaurant Management Training, Basic Food & Hygiene Training

Hotel Industry School
Souisse, Tunisia
01.2005

Bachelor’s Degree - Hospitality, Administration and Management

High SChool 2 March
Bizerte, Tunisia
01.2003

Skills

  • Staff management
  • Event coordination
  • Household budgeting
  • Inventory control
  • Vendor management
  • Customer relationship management
  • Organizational skills
  • Leadership development
  • Wine history
  • Laundry management
  • First aid training
  • Language fluency

Microsoft Office

Proficient

Websites

Hobbies Interests

  • Sports
  • Fitness
  • Running

Personal Information

Date of Birth: 07/13/84

Awards

  • Food & Safety in Catering, Level 2 Award, Chartered Institute of Environmental Health
  • Chef’s Choice Award, Intercontinental Hotel, Abu Dhabi, UAE
  • Etihad first class manager launching The Residence and first-class service guidelines, Etihad Airways, Abu Dhabi, UAE

Languages

  • English
  • Arabic
  • French

Health

Fully COVID Vaccinated

Attributes

Etihad first class manager launching the Residence and first-class service guidelines., Excellent customer service, cross culture liaisons, conflict negotiation & a dynamic confident attitude., Strong critical decision making, motivating, team building, staff recruitment, training, development and delegating skills to ensure all targets achieved., Proactive planner with problem-solving skills complemented with the ability to devise solutions. Astute organizer with the capacity to plan workload, prioritize tasks and meet deadlines., Effectively able to manage and mentor a strong team. Possesses a hands-on approach, enjoys being able to contribute knowledge to others through positive training methods., An advocate for promoting health and safety in the workplace. Recognized for being proactive in nature diligently adhering to risk assessments and method statements to mitigate workplace injury.

Timeline

House Manager/ Butler

Private Household
03.2025 - Current

Chief Butler

FLeur De Lis, FountaineBleu
11.2023 - 12.2024

Butler/Household manager

Private Family
07.2022 - 09.2023

House Manager/Butler to CEO

Hussain Sajwani, CEO of DAMAC
03.2020 - 05.2022

In-flight Personal Butler/Inflight Chef

Etihad Airways
11.2010 - 02.2020

Food & Beverage Manager

Etihad Airways
11.2009 - 12.2014

BUTLER ACADEMY TRAINING - Butler services, concierge and maître d’hotel

SAVOY

INSPIRED SERVICE TRAINING -

ETIHAD AIRWAYS

Diploma Degree - Hotel & Restaurant Management Training, Basic Food & Hygiene Training

Hotel Industry School

Bachelor’s Degree - Hospitality, Administration and Management

High SChool 2 March

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