KARIM M. ABOUALIA

Dynamic and motivated professional with over ten years of quality and customer service skills. Demonstrated numerous skills in managing staff, finances, operating an establishment and maintaining high customer service performance. Experienced in maximizing sales among customers, managing two cafes simultaneously, increasing traffic through promotional endeavors. Excellent interpersonal, organizational and de-escalation skills. Exceptional interviewing skills for recruitment and training employees, assigning tasks, enforcing rules and regulations, conducting meetings, and maintaining inventory. Improved sales, revenue, and increased customer satisfaction.