Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Karim Mathani

Chicago,IL

Summary

Access Analyst/ Quality Assurance Tester with 2+ years of professional experience. Deep experience of working with IT/Business area's to meet goals. Specialized in Ticket creation/escalation. Skilled in both manual and automated testing while having experience running Test Scripts/Programs as well as programming and SQL experience.

Overview

2
2
years of professional experience

Work History

Access Anaylst

Abbott
Abbott Park, IL
05.2023 - Current
  • Act as liaison between IT and business areas. Develops and documents detailed processes on direct support of business functions.
  • Record, classify and dispatch (triage) incidents and service requests related to the Global Access Administration support services. Ensure correct routing. Tickets incorrectly routed to GAA are routed to the appropriate group in a timely manner
  • Coordinating with service partners to ensure multi-stage tickets are processed timely.
  • responsible for ensuring proper control of access to Abbott IT and data assets for enterprise computer platforms and applications on a global, regional, divisional and local basis.
  • Technology expert on a local/regional basis for current technologies Serve as an escalation point for technicians and Associate Analysts to resolve complex issues.
  • Provide response to auditors seeking information on access requests, recertification activities performed by Global Access Administration
  • Analyze data through excel

Quality Assurance Engineer

International Code Council
Country Club Hills, IL
03.2022 - 05.2023
  • Documented and reported over 100+ Bugs in Jira, ensuring a timely response was communicated between the QA Leads and developers
  • Automated over 1000 Test Cases using Perfecto tools for 5+ new applications while also debugging test scripts, running constant regression on test cases to ensure 100% compliance with standards
  • Developed 200+ Test plans and test cases for 5+ applications
  • Have written and executed 50+ SQL queries for testing purposes which have boosted 85% of productivity in regards to manual testing while having a high accuracy rate
  • Strong experience in Web testing using Google Chrome, Safari as well as using Inspecting Elements such as HTML to find and understand the cause of bugs and script issues in an application

Education

Bachelor of Science - Computer Science, Information Technology

Northeastern Illinois University
Chicago, IL
12-2021

Skills

Technical Skills

  • Programming Language: Java, Python
  • Web Technologies: HTML, CSS, JavaScript, PHP, Windows Powershell
  • IDE: Jgrasp, Ecliplse, Sublime Text,Visual Studio Code
  • Database: MySQL, Oracle,WordPress
  • Application Software: MS Office (Word, Outlook, Excel(v look ups/pivot tables), PowerPoint), Jira, Fogbugz, Perfecto Automation, Azure Data Studio

Websites

Timeline

Access Anaylst

Abbott
05.2023 - Current

Quality Assurance Engineer

International Code Council
03.2022 - 05.2023

Bachelor of Science - Computer Science, Information Technology

Northeastern Illinois University

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Karim Mathani