KARIM SAMNANI
DULUTH,Georgia
Overview
23
23
years of professional experience
Work History
Store Manager AND Cashier
Gas Station
09.2015 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Store Manager
Noble Group, Lda
08.2012 - 05.2015
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Warehouse Manager
ENERGETIC LIGHTING
06.2009 - 05.2012
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Collaborated with manufacturing and supply chain management.
Dispatcher
AJANTA INDIA LTD
02.2001 - 05.2009
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Education
No Degree - OPRETING SYSTEM AND LEARN SOFTWARE, WORK WITH TECK
COMPUTER EDUCATION
MORBI , INDIAHigh School Diploma -
GUJARAT SECONDARY BOARD
GUJARAT,INDIA03.2000
Skills
- Hourly Shift Management
- Customer Service Management
- Operations Management
- Loss Prevention
- Supply Ordering
- Payroll Management
- Retail Inventory Management
- Shift Scheduling
- Store Merchandising
- Report Generation
- Documentation and Reporting
- Inventory Management
- Inventory Control
- Team Leadership
- Store Displays
- Cash Management
- Order Management
- Opening and Closing Procedures
- Customer Relations
- Pricing Strategies
- Inventory Oversight
- Staff Management
- Problem-Solving
- Customer Response
Affiliations
- TRAVELING AND PLAYINHG GAME
Languages
English
Hindi
Spanish
Custom
I AM AUTHORISED WORK IN USA,
Timeline
Store Manager AND Cashier
Gas Station
09.2015 - Current
Store Manager
Noble Group, Lda
08.2012 - 05.2015
Warehouse Manager
ENERGETIC LIGHTING
06.2009 - 05.2012
Dispatcher
AJANTA INDIA LTD
02.2001 - 05.2009
No Degree - OPRETING SYSTEM AND LEARN SOFTWARE, WORK WITH TECK
COMPUTER EDUCATION
High School Diploma -
GUJARAT SECONDARY BOARD