A seasoned Engagement Manager and certified Lean Six Sigma Champion with broad experience leading high profile projects, multidisciplinary resources and procurement optimization,
Managing full lifecycle from bid to deliver in compliance with best practice, cost savings, customer satisfaction and continuous improvement with an excellent track record of outstanding results.
Proven expertise translating technical requirements and managing e2e projects across multinational teams throughout the UK, USA, Middle East & Africa, this objective-orientated leader drives improvements through processes, systems, services, organizational change, and contract and supplier management. Demonstrating a natural ability to balance stakeholder expectations both internal and external, budgets, project & technical risks across several verticals including, Public Sector, Real Estate, Health Care, Retail, Telecom & FSI to drive sales closure & deliver demanding projects to achieve corporate & regional objectives, with the energy, influence and vision to add significant value to a forward thinking dynamic organization seeking bespoke yet sustainable results.
Offering strong interpersonal skills and passion for client satisfaction, eager to learn and grow in dynamic environment. Brings willingness to understand client needs and utilizes effective communication and problem-solving abilities. Ready to use and develop relationship-building and customer service skills in Relationship Manager role.
Developed skills in client relationship management within fast-paced environment, capable of understanding and addressing client needs effectively. Demonstrated ability to communicate clearly, solve problems, and foster client trust and satisfaction. Looking to transition into new field, leveraging these transferrable skills to drive success and growth.