Karima Muse
Fridley
Summary
A motivated individual with strong organizational, efficiency, and prioritization abilities who can excel in both fast-paced team environments and independent roles.
Overview
6
6
years of professional experience
Work History
Tutor
Private Tutor
03.2022 - 08.2025
- Tutored early-learning students in alphabet, phonics, and numeracy.
- Provided one-on-one tutoring sessions, fostering a supportive learning environment for students.
- Developed supplementary materials utilizing multimedia resources for diverse learning styles
Patient Care Coordinator
My Dermatologist
02.2022 - 12.2023
- Handled scheduling, check-ins, and patient support in a fast-paced clinic.
- Managed indexing, insurance verification, and billing-related tasks.
- Trained and mentored new staff on best practices in patient care coordination procedures.
Receptionist
Crest View Senior Communities
09.2020 - 12.2023
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
Customer Service Representative
YMCA
06.2019 - 03.2020
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
- Educated customers about billing, payment processing and support policies and procedures.
- Demonstrated multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Interpreter
Minnesota Council of Churches
05.2019 - 03.2020
- Provided communication between Immigration Specialists and non-English speakers by providing accurate translations in real-time conversations.
- Aided immigration processes for immigrants and refugees seeking citizenship status, interpreting interviews and assisting with document preparation.
- Maintained confidentiality while managing sensitive information during interpretations.
Education
Bachelor of Arts - Political Science
Saint Cloud State University
Saint Cloud, MN06-2026
Skills
- Quick judgment and decision-making
- Interpersonal and written communication
- Confidence working with diverse populations
- Fluent in Arabic and Somali
- Strong independent and team collaboration abilities
Timeline
Tutor
Private Tutor
03.2022 - 08.2025
Patient Care Coordinator
My Dermatologist
02.2022 - 12.2023
Receptionist
Crest View Senior Communities
09.2020 - 12.2023
Customer Service Representative
YMCA
06.2019 - 03.2020
Interpreter
Minnesota Council of Churches
05.2019 - 03.2020
Bachelor of Arts - Political Science
Saint Cloud State University
Activities
- Humanitarian African Relief Organization (HARO), Outreach Coordinator, Minneapolis, MN, 2018-12, 2022-03, Maintained a communications database for organizational outreach., Coordinated with community leaders and officials to increase awareness., Supported development of communication strategies.
- Somali Student Association, Advisor, Minneapolis, MN, 2018-05, 2019-05, Supported professional development and academic programming., Facilitated the mentorship program from placement to evaluation., Served as liaison for student support initiatives.
- The Young Muslim Collective (YMC), Member, Minneapolis, MN, 2016-02, 2020-08, Collaborated with program leaders and advocates to expand resources for Muslim youth., Organized forums and workshops to empower and educate young individuals., Provided mentorship and advocacy within community programming.