Summary
Overview
Work History
Skills
Timeline
Generic

Karimah Baptiste

Miami,FL

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. I would like to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Process Assistant

Amazon
02.2021 - Current
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
  • Determined and recommended methods to implement improvement opportunities.
  • Assisted coworkers and staff members with special tasks on daily basis.

Supervisor

McDonald's
04.2015 - 03.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.

Recreation Aide

City Of Miami Parks And Recreation
01.2011 - 06.2015
  • Delivered recreational programs to meet needs and preferences of diverse resident population.
  • Facilitated interaction in programs by engaging with participants individually to provide encouragement and guidance.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Responded to public inquiries to provide information about programs and facilities.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.

Skills

  • Management Support
  • Sales Initiatives
  • Production Deadline Management
  • Supplier Relations

Timeline

Process Assistant

Amazon
02.2021 - Current

Supervisor

McDonald's
04.2015 - 03.2020

Recreation Aide

City Of Miami Parks And Recreation
01.2011 - 06.2015

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Karimah Baptiste