KARIME CIFUENTES

Knowledgeable and dedicated customer service professional with over a decade of experience in the Collections & Appeals sector, specializing in healthcare finance and insurance claims. In my role as a Claims Specialist, I effectively manage and process all assigned claims, ensuring accuracy and timely case resolutions which contribute significantly to the optimization of the revenue cycle. My background includes significant experience in managing appeals and denials, where I built strong client relationships and maintained high customer satisfaction by providing outstanding service and executing proficient claims practices. My skills include detailed documentation review, accurate claim amount calculations, and knowledge of insurance contracts, enhanced by a CCS Coding Certificate currently in progress. With a proven track record in improving service delivery through effective claims handling and appeals management. I am poised to continue making impactful contributions to company success.