Karime Martinez
Seguin,TX
Summary
Dynamic and results-oriented professional with extensive experience in customer service and cash handling, honed at companies like Bill Millers. Excelled in food safety compliance and sanitation procedures, enhancing customer satisfaction and operational efficiency. Proven track record in mentoring new staff and reducing food waste, demonstrating exceptional leadership and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Kirby’s
06.2021 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Learned duties for various positions and provided backup at key times.
Kitchen Staff Member
Bill Millers
11.2022 - 12.2024
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Plated and presented food following chef requirements.
- Cleaned and maintained work areas, equipment and utensils.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Cashier
100% Taquitos
07.2023 - 11.2023
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Used POS system to enter orders, process payments and issue receipts.
Deli
Loves Travel Stop
07.2024 - Current
- Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
- Reduced food waste by implementing proper inventory management and rotation practices.
- Provided training and mentorship to new hires, fostering strong teamwork within the deli department.
- Managed deli operations efficiently, resulting in reduced labor costs without sacrificing customer service quality.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Education
Ged -
Seguin High School
Seguin, TX05.2023
Skills
- Sanitation procedures
- Food safety compliance
- Product rotation
- Customer service
- Cleaning and sanitizing
- Food safety
- Cash handling
- Data entry
- Cash register operation
Certification
Food handler license
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Deli
Loves Travel Stop
07.2024 - Current
Cashier
100% Taquitos
07.2023 - 11.2023
Kitchen Staff Member
Bill Millers
11.2022 - 12.2024
Cashier
Kirby’s
06.2021 - Current
Food handler license
Ged -
Seguin High School
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