Karime Rodriguez
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Scheduling Coordinator
Mount Sinai Health System
Manhattan, New York
09.2023 - Current
- Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
- Entered information into system to update status reports.
- Set and confirmed customer appointments.
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
- Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
- Will verify patients insurance at all times
Volunteer
Bethel Church
Bronx, New York
04.2019 - 11.2023
- Provided assistance to staff in the daily operations of the organization.
- Assisted with data entry projects to update organizational databases.
- Developed new ideas to increase volunteer recruitment and retention rates.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Shift Leader
Juice Press- Commissary
Manhattan, New York
09.2021 - 09.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Daycare Assistant
CHOOSE HAPPINESS DAYCARE
The Bronx, New York
06.2020 - 08.2021
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Developed positive relationships with parents through communication about their child's daily activities.
- Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
Education
Bachelor of Science - business in marketing
Southern New Hampshire University
Hooksett, NH06-2027
High School Diploma -
Urban Assembly of Media And Studies
Manhattan, NY06-2022
Skills
- Schedule organization
- Telephone Etiquette
- Intake documentation
- Strong Work Ethic
- Confidentiality requirements
- Project Scheduling
- Referral Coordination
- Data analysis skills
- HIPPA
- Tech savvy
- Multitasker
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Scheduling Coordinator
Mount Sinai Health System
09.2023 - Current
Shift Leader
Juice Press- Commissary
09.2021 - 09.2023
Daycare Assistant
CHOOSE HAPPINESS DAYCARE
06.2020 - 08.2021
Volunteer
Bethel Church
04.2019 - 11.2023
Bachelor of Science - business in marketing
Southern New Hampshire University
High School Diploma -
Urban Assembly of Media And Studies
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