Karin Alons

• Enhanced overall patient experience through attentiveness to individual needs during both routine check-ups and more involved procedures.
• Supported orthodontist in delivering high-quality care with proficient use of dental instruments and equipment during procedures.
• Ensured optimal sterilization of instruments, maintaining strict adherence to infection control protocols within the practice.
• Developed strong rapport with patients, fostering trust through empathetic communication and professionalism.
• Maintained compliance with all relevant regulations and guidelines, upholding the highest standards of patient care and safety within the practice.
• Increased patient satisfaction by promptly addressing concerns and ensuring a positive experience during appointments.
• Improved patient comfort by providing educational materials and answering questions regarding orthodontic procedures.
• Promoted oral health among patients through thorough instruction on proper hygiene techniques specific to their orthodontic appliances.
• Contributed to the growth of practice by providing exceptional care, leading to increased referrals from satisfied patients.
• Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
• Took x-rays, photographs, and impressions of patients' teeth and mouth.
• Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
• Set appointments and made follow-up calls.

Prepare Lotus spreadsheets for allocation of travel expenses to various contracts

• Enter data into PC and mainframe computer databases for travel expenses
• Supervise and participate in the processing and preparation of various business forms, journal entries, and deposits to PSL accounts
• Serve as backup for Petty Cash Custodian

- Reconcile travel transactions to the PSL and NMSU computer systems

-Ensure compliance with policies and procedures related to travel

-Maintain PC database for travel expenses

-Make travel arrangements for PSL employees

-Prepare reimbursement vouchers for employee travel expenses

-Pay vouchers for travel-related vendors

-Work with vendors to verify billings

-Prepare correspondence to various vendors to solve travel-related problems

• Performed general office functions, including filing, typing, answering phones, greeting customers, delivering airline tickets
• Served as a courier

• Reconciled cashier bags and prepared deposits
• Operated cash register
• Provided customer service
• Answered phones
• Sold Money orders

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Opened and closed Branch office
• Opened and closed checking and savings accounts
• Provided customer service

• Performed general business and receptionist duties, including

- Greeted customers

- Delivered airline tickets

- Typed letters, forms and labels

- Performed filing clerk functions