Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Karin Bauer

Karin Bauer

Lenoir,NC

Summary

Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

Overview

20
20
years of professional experience

Work History

Data Entry Freelancer

Upwork
02.2017 - Current
  • Specialized in data entry tasks with accuracy and efficiency for diverse clients.
  • Provided virtual assistance, article writing, and managed social media, utilizing strong organizational skills.
  • Collaborated with clients to define project requirements and deliverables.
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.

Customer Service Representative

Fiserv
07.2020 - 05.2022
  • Delivered exceptional customer service, resolving inquiries and ensuring client satisfaction.
  • Utilized data entry skills to maintain accurate records and streamline processes.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.

Office Associate

State Of New Jersey - Department Of Environmental Protection
10.2003 - 04.2017
  • Reviewed and managed documentation, including license and grant applications.
  • Maintained precise records and facilitated efficient communication within the office.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided clerical support, addressing routine, and special requirements.

Education

Associate of Arts - Office Management

Bluegrass Community And Technical College, Lexington, KY

Skills

  • Project Management
  • Content Writing
  • E-commerce Management
  • Virtual Assistance
  • Social Media Management
  • Data Entry
  • Data Transcription
  • Business Administration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative - Fiserv
07.2020 - 05.2022
Data Entry Freelancer - Upwork
02.2017 - Current
Office Associate - State Of New Jersey - Department Of Environmental Protection
10.2003 - 04.2017
Bluegrass Community And Technical College - Associate of Arts, Office Management
Karin Bauer