Karin Baxter
Gilbert,AZ
Summary
Proven Office Manager with a track record of enhancing operational efficiency at Dickerson Enterprises. Excelled in staff management and office administration, boosting revenue by optimizing billing procedures. Demonstrated exceptional organizational skills and customer service, ensuring confidentiality and client loyalty.
Overview
26
26
years of professional experience
Work History
Office Manager
Dickerson Enterprises
04.2009 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Dental Office Manager
Thomas Greco
03.2005 - 04.2009
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Dental Assistant
Dr. Peter Pullara
07.1998 - 11.2003
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
High School Diploma -
Joliet West Highschool
Joliet, IL06.1995
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll and budgeting
- Credit and collections
- Staff Management
Timeline
Office Manager
Dickerson Enterprises
04.2009 - Current
Dental Office Manager
Thomas Greco
03.2005 - 04.2009
Dental Assistant
Dr. Peter Pullara
07.1998 - 11.2003
High School Diploma -
Joliet West Highschool
Similar Profiles
Kameron StellyKameron Stelly
Salesperson at Dickerson Auto SalesSalesperson at Dickerson Auto Sales
Kasey MiddletonKasey Middleton
Cashier at Dickerson PetroleumCashier at Dickerson Petroleum
Olivia LewisOlivia Lewis
Insurance Adjuster at Dickerson and Co.Insurance Adjuster at Dickerson and Co.
Monique BatiestMonique Batiest
Pediatric Neurosurgery Scheduler at Phoenix Children's HospitalPediatric Neurosurgery Scheduler at Phoenix Children's Hospital
Terrick FordTerrick Ford
Director of Customer Experience at Ampfit.comDirector of Customer Experience at Ampfit.com