Karin Bowers
Loxley,AL
Summary
To become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation.
Overview
19
19
years of professional experience
Work History
Sales Lead
Under Armour
Foley, AL
09.2022 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
- Conducted thorough market analysis to inform decision-making and capitalize on emerging industry trends.
General Manager
Gap, Inc
Foley, AL
05.2016 - 04.2022
- District trainer for Store Compliance Audit which included traveling to stores, conducting audits, training new General Managers, and leading conference calls
- Managed District Managers expense reports, booked travel, conference calls for preparation of becoming Regional Assistant (Assistant to the Regional Director)
- Consistently inspires team to achieve results and perform at a high level
- Knows the competition and market trends to positively impact business
- Drives productivity of the team
- Monitors labor to maximize productivity, optimize traffic, and achieve sales goals
- Leads implementation of product placement, marketing, and promotional strategies
- Creates strategies and processes that deliver results
- Exceeds the expectations of internal and external customers
- Establishes effective relationships to build brand loyalty
- Fosters a healthy and productive environment where employees can maximize their potential
- Ensures the team executes operational excellence through a customer centric mindset
- Represents the brand, understands the competitors, and drives excellent tenant and community relationships
- Promotes store involvement with our Community in Action programs
- Upholds high quality store experiences for the internal and external customer
- Builds effective cross brand and store center partnerships
- Sources, selects, and develops high potential talent, effectively assessing for skill and cultural fit
- Accountable for team performance through coaching and feedback
- Teaches and trains leaders to build skill
- Knowledgeable and passionate about Banana Republic, our customer, and our product
- Holds team and self-accountable to all Gap Inc
- Standards of performance
- Leads efforts to reduce in-store shrink activity through education and awareness
- Ensures compliance to all Federal, Provincial, State, and Gap Inc
- Employment requirements
- #1 GM and Store in multiple areas (District, Region, and entire Fleet)
Assistant Store Manager
Gap, Inc
Foley, AL
11.2013 - 05.2016
- Responsible for visual merchandising new product including cartography placement and gross margin proficiency
- Marketing consultant and delegation leader for community/tourism promotions
- Operational excellence including budget, audits, scheduling, supply orders, human resources, and technology-based training
- Coaching and progressive mindset based employee development
- Oversees completion of promos, markdowns, windows, and shipment
- Excellent customer service
- Deputizing in the General Manager's absence
- Supporting and advising staff when they are in difficulty
- Promoting sales growth and profits
- Report incidents to the General Manager
- Identifying and resolving associate performance by coaching in the moment
- Reporting any issues of concern to senior managers
- Reporting staff hours to the Payroll department
- Driving a sales culture within the store
- Making sure all administrative functions operate at the highest levels
- Reviewing customer feedback and then suggesting ways to improve processes and service levels.
Manager
Nike, Inc
Foley, AL
03.2005 - 11.2013
- Order shipment
- Receive truck
- Maintain stockroom
- Inventory issues
- Door to floor excellence
- Merchandising expertise
- Customer excellence leader
- Product knowledge
- Cash management
- Open and close store
- Train employees
- Certified in handling internal and external theft.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Established clear performance expectations for staff members which led to increased accountability.
- Introduced new methods, practices, and systems to reduce turnaround time.
Education
Dental Hygiene -
Pensacola State College
Pensacola, FL12.2010
Elementary Education, Social Work -
Southeastern Oklahoma State University
05.2004
Advanced Diploma -
Dickson High School
05.2002
Skills
Business Development
Customer Retention
Leadership and team building
Problem Resolution
Operations Management
Team Player
Timeline
Sales Lead
Under Armour
09.2022 - Current
General Manager
Gap, Inc
05.2016 - 04.2022
Assistant Store Manager
Gap, Inc
11.2013 - 05.2016
Manager
Nike, Inc
03.2005 - 11.2013
Dental Hygiene -
Pensacola State College
Elementary Education, Social Work -
Southeastern Oklahoma State University
Advanced Diploma -
Dickson High School