Nataya Ross
Oxon Hill,MD
Summary
Professional Facility Worker with strong focus on team collaboration and achieving results. Skilled in maintenance, repair, cleaning and safety protocols, ensuring all tasks are completed efficiently and effectively. Adaptable to changing needs and always reliable, contributing to smooth operations and well-maintained environment. Excels in communication and problem-solving, fostering productive workplace.
Overview
13
13
years of professional experience
Work History
Facilities Service Worker-WG 4- Step 2
National Portrait Gallery Smithsonian
02.2024 - Current
- Performs various duties such as moving, arranging and lifting objects including building materials, furniture and collections; also loads and unloads debris, trash, sand, equipment, supplies and other materials from trucks, vans and cars by using dolly, hand truck, hand operated hydraulic lift, and/or by hand.
- Operates forklift to efficiently load and unload materials from trucks at the loading dock, ensuring timely delivery to the shipping and receiving area
- Inspects and evaluate furniture condition, assemble pieces as needed, and conducts repairs and cleaning before delivery
- Collaborate with staff members to arrange and rearrange furniture and items, ensuring placement met specifications.
- Transports any items removed from the client’s office space to storage or repair shop as appropriate.
- Assist with the setup and teardown of events, ensuring a safe and functional space for all attendees
- Responds to service requests promptly and efficiently, resolving issues related to general maintenance
- Operating equipment like forklifts, power-operated cleaning equipment, and other tools necessary for maintenance and custodial tasks.
Building Service Worker-WG 3 Step 3 40 Hour/Week
The National Museum of Natural History Smithsonian
09.2018 - 02.2024
- Performs a variety of building cleaning tasks using appropriate cleaning methods, chemical handling procedures, proper equipment operation, and maintenance.
- Maintains constant supply of paper products and soap in restrooms.
- Removes stains from various walls and floor surfaces using chemicals and various cleaning solutions and equipment.
- Maintains presentable public areas by quickly cleaning up spills.
- Steam-cleaned and shampooed carpets.
- Cleans laboratory equipment such as glassware or metal instruments using solvents, brushes, rags, and power cleaning equipment.
- Moves heavy furniture, equipment, and supplies both manually and with hand trucks.
- Managed inventory of maintenance supplies, tracks usage.
- Counting the number of available products
- Transported supplies from warehouse to storage rooms
- Setting up and breaking down equipment, tables, chairs, stage, sound, lights and other duties as needed
- Utilize hand and power tools safely and affectively to complete various maintenance task.
- Assisted in setup and breakdown of special events, ensuring optimal presentation of exhibits.
Floor Technician / Housekeeper
George Washington University
10.2015 - 08.2018
- Steamed and shampooed carpets to remove stains and protect longevity.
- Attended training and Event Staff meetings as required Clean and maintain all event equipment and spaces Assist in other duties as assigned by the supervisor including, but not limited to any and all needs of the University within the following departments; Grounds, Transportation, Maintenance, Housekeeping Provide detailed reports at the end of each event to address any issues or concerns Complies with all Aramark and the client's policies and procedures Follows all of Aramark's safety and sanitation policies Performs other duties assigned.
- Setting up and breaking down of equipment, tables, chairs, stage, sound, lights and other duties as needed.
- Swept, mopped, and waxed all flooring surfaces with appropriate chemicals, cleaning solutions, or sealants.
- Prepared flooring areas to be cleaned, buffed, stripped, or waxed.
- Followed cleaning procedures and MSDS sheets to safely complete tasks with proper chemical-handling procedures.
Environmental Aide Service Attendant
Maryland Live Casino
01.2013 - 03.2015
- Completed or delegated special projects, including floor maintenance and restoration, carpet cleaning, and periodic deep cleaning.
- Vacuumed, dusted, and polished floors, surfaces, and mirrors throughout establishment to maintain favorable appearance.
- Kept equipment working properly by scraping off accumulated buildup and lubricating parts.
- Contributed to consumer safety with in-depth equipment cleaning, using strong attention to detail to catch every area of possible contamination.
- Supported workers by restocking workstation, restroom, and break room supplies.
- Determine the sufficient amount and type of input products.
Education
High School Diploma -
Friendship Collegiate Academy
Washington, DC, United States05.2008
Skills
- Certified forklift operator
- Titan Floor grinder w/Diamond Plates
- Cleaning Management Institute Epoxy Resin floor
- RAP Program-Maintenance Mechanic
- Skill Trades Exploration Program-STEP 1
- Teamwork and collaboration
- Customer service
- Problem-solving
- Microsoft (Outlook, Excel, Powerpoint)
TRAINING
- Forklift- 08/30/2021
- Cleaning Management Institute
- Epoxy Resin Floor
- Titan Floor Grinder w/Diamond Plates
Timeline
Facilities Service Worker-WG 4- Step 2
National Portrait Gallery Smithsonian
02.2024 - Current
Building Service Worker-WG 3 Step 3 40 Hour/Week
The National Museum of Natural History Smithsonian
09.2018 - 02.2024
Floor Technician / Housekeeper
George Washington University
10.2015 - 08.2018
Environmental Aide Service Attendant
Maryland Live Casino
01.2013 - 03.2015
High School Diploma -
Friendship Collegiate Academy