Microsoft Word
Karin English
Data Entry
Miami,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a remote data entry position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
3
3
Certificates
1
1
Language
Work History
Manager of Business Development and Sales
Top Of Mind Promotions
Miami, FL
02.2023 - Current
- Developed strong relationships with vendors or suppliers to negotiate better terms on bulk purchases for promotional items, ensuring cost-effectiveness without compromising quality.
- Handled inquiries from prospective clients via phone calls or emails promptly, providing relevant information about products or promotions offered.
- Maintained up-to-date knowledge on product features, pricing, and industry trends to provide accurate information to customers.
- Utilized social media platforms effectively to share promotional updates, engage with potential customers, and expand our brand presence online.
- Established strong rapport with clients, resulting in repeat business and positive word-of-mouth referrals.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Educated customers on product features and answered questions regarding product use.
- Managed over 50 customer emails per day.
- Organized product demonstrations at trade shows/events which positively impacted brand awareness among potential customers
Owner
Miami Merchandising Sales Inc.
Miami, FL
06.1999 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Applied effective time management techniques to meet tight deadlines.
- Worked with dozens of customers daily.
Data Entry Administrator
Telaclaims
Miami, FL
06.2022 - 01.2023
- Upheld a high level of customer satisfaction through timely resolution of inquiries related to entered data.
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Optimized existing spreadsheets for better tracking and analysis of entered data.
- Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
- Maintained data entry team access log-ins and granted system permissions to approved employees.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved 95% of customer complaints on first contact.
Education
MBA - Marketing
University of Miami
Miami, FL 05.2001 -
Bachelor of Arts - Psychology & Special Education
University of Miami
Miami, FL 05.2001 -
Skills
Sales Presentations
Data-driven decision-making
Customer Billing
Brand Marketing
Customer Service
Account Management
Interpersonal Communication
Goal Setting
Analytical problem solver
Time management abilities
Certification
Certified Owner, Miami Merchandising Sales - 1999-
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Work-life balance4-day work weekFlexible work hoursWork from home optionPaid time offPaid sick leaveSoftware
Microsoft Excel
Interests
Data Entry
Affiliations
University of Miami Cancer Associations
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Manager of Business Development and Sales
Top Of Mind Promotions
02.2023 - Current
Data Entry Administrator
Telaclaims
06.2022 - 01.2023
MBA - Marketing
University of Miami
05.2001 -
Bachelor of Arts - Psychology & Special Education
University of Miami
05.2001 -
Owner
Miami Merchandising Sales Inc.
06.1999 - Current