Karin Fernandez
Plantation
Summary
Results-driven Business Intelligence professional with 20+ years of BI experience, including 10+ years in healthcare analytics. Expert in SQL, Tableau, SSRS, and SSIS, with deep experience in data warehousing, ETL development, and enterprise reporting. Proven ability to design and deliver high-performing, scalable BI solutions and Tableau dashboards that support clinical and operational decision-making by transforming complex data into actionable insights. Strong collaborator with business, clinical, and technical stakeholders, recognized for clear communication, optimized analytics solutions, and end-to-end ownership of BI initiatives.
Overview
26
26
years of professional experience
Work History
Lead Business Intelligence Analyst /Senior Business Analyst
Memorial Healthcare System
Hollywood
03.2014 - Current
- Led enterprise-wide analytics and reporting initiatives across a 6-hospital system, delivering scalable SQL- and ETL-driven Tableau solutions used by executive leadership and operational teams.
- Directed the automation of an enterprise Quality Metrics program, transforming 22+ manually maintained reports and 100+ indicators into governed, automated dashboards, significantly reducing manual effort and rework.
- Designed and implemented domain-specific data marts integrating multiple source systems into analytics-ready models that support product, operational, and outcome analysis.
- Built end-to-end Tableau dashboards to visualize complex workflows and performance trends, enabling stakeholders to self-serve insights and reducing ad-hoc reporting demand.
- Developed and optimized advanced SQL queries and ETL workflows (SSIS) to support reliable, high-volume reporting pipelines.
- Partnered cross-functionally with clinical, operational, and technical stakeholders to define success metrics, standardize KPIs, and translate business questions into actionable analytics.
- Acted as Tableau subject-matter expert and site administrator, managing workbook publishing standards, permissions, performance optimization, and best practices.
- Led Tableau platform governance efforts, including content inventory, lifecycle management, and migration planning.
- Mentored junior analysts and developers through design reviews, technical guidance, and best-practice coaching.
- Participated in interviewing and evaluating BI and analytics candidates, providing technical assessment and team-fit feedback.
- Regularly consulted on data modeling, data lineage, and reporting architecture to ensure accuracy, scalability, and long-term maintainability.
BI Analyst
BrightStar Credit Union
Sunrise
05.2009 - 12.2013
- Analyzed multi-source datasets to deliver insights that informed organizational strategy and workforce planning.
- Designed relational data models and ETL workflows to improve analytics performance and reliability.
- Developed executive-level dashboards and reports using SQL, SSRS, and MDX.
Data Analyst
US Capital Holdings
Plantation
01.2008 - 05.2009
- Executed large-scale data analysis and cleansing using SQL-based ETL processes.
- Performed quantitative analysis to support investment and portfolio strategies.
Project Manager
Hankook Database
Seoul
04.2000 - 12.2006
- Developed and optimized SQL queries for enterprise-level database solutions supporting large-scale reporting environments.
- Delivered technical training and authored user documentation for global stakeholders, bridging technical and business audiences.
- Managed reporting operations with a focus on data quality, reliability, and on-time delivery.
Education
M.S. - Organizational Management
School for International Training
VTB.A. - German
Foreign Studies University
Tianjin, ChinaSkills
- Epic Caboodle Data Model
- Epic Clarity Data Model
- Caboodle Development for Epic Data (In Progress)
- Epic Clarity Data Model - EpicCare Inpatient
- EpicClarity Data Model - OpTime
- EpicClarity Data Model - Resolute Professional Billing
- Databricks Generative AI
- Databricks Fundamentals
Technical Skills
Advanced SQL, advanced data visualization in Tableau (LOD calculations, parameter-driven UX, Enterprise Data Warehouses (EDW), Epic Clarity & Caboodle, dashboard architecture, performance tuning), SSRS, SSIS, SQL-based ETL, data marts, Metrics frameworks, data governance, data lineage, stakeholder-driven analytics design
Languages
- Chinese (Mandarin)
- German
- Korean
Timeline
Lead Business Intelligence Analyst /Senior Business Analyst
Memorial Healthcare System
03.2014 - Current
BI Analyst
BrightStar Credit Union
05.2009 - 12.2013
Data Analyst
US Capital Holdings
01.2008 - 05.2009
Project Manager
Hankook Database
04.2000 - 12.2006
M.S. - Organizational Management
School for International Training
B.A. - German
Foreign Studies University