Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karin Fields

Toney,AL

Summary

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

24
24
years of professional experience

Work History

Service and Engagement Team Leader

Target
06.2021 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.

Senior Team Leader LOD

Target
03.2017 - 04.2021
  • Set clear team goals and delegated tasks and set deadlines.
  • Produced weekly, daily and monthly activity reports and forecasts.
  • Mentored junior team members, providing guidance and support to enhance their career progression.
  • Identified stock imperfections, assigned grades, and noted production concerns based on regular inspections.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
  • Conducted team member meetings and updated members on best practices and continuing expectations.
  • Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
  • Streamlined communication channels for improved cross-functional collaboration, resulting in better project outcomes.
  • Developed strategies to promote team member adherence to company regulations and performance goals.
  • Built a cohesive team culture by recognizing individual achievements while emphasizing collective success as the ultimate goal.
  • Discovered training needs and provided coaching.
  • Managed inventories and stock and kept detailed records of inventory use and sales.
  • Implemented data-driven decision-making processes, leveraging analytics tools for informed business decisions.
  • Championed a culture of continuous learning, fostering an environment conducive to professional growth and development.
  • Developed comprehensive training programs to equip team members with the necessary skills for success in their roles.
  • Managed high-performing teams to deliver exceptional results on time and within budget constraints.
  • Led change management initiatives to facilitate organizational restructuring efforts and improve overall performance.
  • Influenced company policy formulation through active participation in management meetings and contributing valuable insights from a Senior Team Leader perspective.
  • Reduced operational costs through effective budget management and cost control measures.
  • Assisted in recruitment to build team of top performers.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Oversaw the successful execution of multiple projects by effectively managing risks and addressing potential issues proactively.

Softlines Team Leader

Target
09.2001 - 03.2017
  • Established open lines of communication between team members and management for improved collaboration.
  • Coordinated staff schedules, balancing workload while minimizing labor costs.
  • Increased sales revenue through effective merchandise displays and strategic product placement.
  • Analyzed sales data to identify trends and optimize inventory allocation.
  • Collaborated closely with cross-functional teams for successful promotional events and store initiatives.
  • Trained new team members on company protocols, leading to increased productivity and job satisfaction.
  • Championed corporate initiatives such as sustainability programs or charitable partnerships within the department.
  • Oversaw daily operations in the softlines department, ensuring smooth workflow and efficient task completion.
  • Developed visual merchandising strategies that increased foot traffic and drove sales growth.
  • Improved team efficiency by implementing streamlined processes and procedures.
  • Resolved escalated customer issues professionally, maintaining a high level of customer satisfaction.
  • Continuously updated product knowledge to provide accurate information to customers regarding features, benefits, and care instructions.
  • Conducted regular performance evaluations, recognizing top performers and identifying areas for improvement.
  • Implemented loss prevention strategies to reduce shrinkage rates within the department.
  • Maintained a safe work environment by enforcing safety guidelines and conducting regular inspections.
  • Mentored junior team members, fostering career growth opportunities within the company.
  • Increased store sales [Number]% by creating and following action plans to achieve goals.
  • Designed floor plans to maximize merchandising strategies by refreshing signage, organizing displays, and keeping premises de-cluttered.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Bachelor of Science - Computer Science

University of Alabama At Huntsville
Huntsville, AL
07-1995

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Work Planning and Prioritization
  • Coaching and mentoring
  • Documentation and reporting
  • Performance improvement
  • Work planning
  • Complex Problem-solving
  • Goal setting
  • Overseeing daily activities
  • Conflict resolution
  • Mentoring
  • Leading team meetings
  • Safety
  • Relationship building
  • Staff education and training
  • Team building
  • Coaching
  • Cash handling
  • Flexible schedule
  • Issue resolution
  • Complaint resolution
  • Shift scheduling
  • Giving constructive feedback
  • Evaluating employee work
  • Performance evaluations
  • Employee evaluation
  • Expectation setting
  • Verbal and written communication
  • Deadline management
  • Task delegation
  • Employee training
  • Strategic planning
  • Workflow management
  • Team assessment
  • Leadership
  • Time management
  • Multitasking Abilities
  • Multitasking
  • Organizational skills
  • Decision-making
  • Analytical thinking

Timeline

Service and Engagement Team Leader

Target
06.2021 - Current

Senior Team Leader LOD

Target
03.2017 - 04.2021

Softlines Team Leader

Target
09.2001 - 03.2017

Bachelor of Science - Computer Science

University of Alabama At Huntsville

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Karin Fields