Karin Holm
Des Moines
Summary
Over 10 years experience in retail environments, adept at enhancing customer relationships and boosting sales through effective merchandise display and loss prevention strategies. At World Market, excelled in driving customer satisfaction and streamlining inventory management. Skilled in sales support, promoting strong interpersonal cooperation with co-workers with keen attention to detail for optimal service.
Listed is the most relevant, additional experience provided upon request. Thank You.
Overview
2
2
years of professional experience
Work History
Sales Associate
World Market
09.2016 - 01.2019
- Solved customer challenges by offering relevant products and services.
- Helped customers find products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Stock Associate
World Market
01.2017 - 01.2019
- Unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Performed inventory control, such as counting, and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Stocked designated items on shelves, end caps and displays.
- Updated merchandise pricing to match new promotional rates.
- Performed inventory counts to monitor shrinkage.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Completed inventory accounts to keep records current and promote accurate ordering.
Education
Certificate - Human Services
Saddleback College
Mission Viejo, CASkills
- Customer Relationships
- Merchandise Display
- Sales Support
- Loss Prevention
Timeline
Stock Associate
World Market
01.2017 - 01.2019
Sales Associate
World Market
09.2016 - 01.2019
Certificate - Human Services
Saddleback College
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