Karin M. Hilger
Florence,AZ
Summary
With a robust background at TopBuild and expertise in Oracle and High Radius, I excel in account reconciliations and cash applications, demonstrating a keen analytical ability and a results-driven approach. My experience includes training teams nationwide, significantly enhancing operational efficiency and financial accuracy.
Overview
23
23
years of professional experience
Work History
Operations Support, Accounts Receivables & Cash Applications Specialist
TopBuild
07.2014 - 08.2024
- Held positions as Operations Support Specialist, Accounts Receivable Specialist, and Cash Applications Specialist.
- I have a proven track record working remotely for 7 of these years, providing support to various Division Managers, Production Managers, and Sales Representatives across the United States.
- During my tenure as an Operations Support Specialist, I manage quote-to-order conversions, quote management, and inventory management.
- Traveled to train new employees across several states in the Operations Support Specialist field from 2014 to 2020 using Oracle and Sales Pro ERP Systems.
- Transferred into a new position of Accounts Receivable specialist in early 2020, specializing in account reconciliation of national builder accounts for KB Homes, Toll Brothers, DR Horton, Lennar, and Pulte.
- Project focused on auditing specific builder accounts outside of national accounts, upon request.
- In 2022, I was transferred to the Cash Applications Team for direct cash applications for National accounts and maintained the unapplied balances.
- Trained new hires in ARS and Cash Applications on Oracle and High Radias ERP Systems.
- Researched unapplied cash items on a regular basis to ensure timely resolution of open items.
- Assisted with month-end close activities in Cash Applications for checks, EFT deposits.
- Provided support to Accounts Receivable team members during peak periods or when additional help was needed.
- Conducted regular audits of the cash applications process to identify areas where improvements could be made.
- Investigated deductions taken by customers on invoices in order to determine if they are valid or not.
- Reviewed and processed customer payments, including checks, credit cards, ACH payments and wire transfers.
- Monitored customer accounts on regular basis to catch discrepancies.
- Researched and resolved unapplied cash items.
EHR Physician Support Assistant (contract)
North Valley Hospital
11.2013 - 04.2014
- Contract position training physicians on the Electronic Health Records System, assisting other providers in navigating the new system during training, implementation, and ongoing maintenance of the computerized system.
Executive Assistant
Catholic Social Services of Montana
05.2012 - 03.2013
- Closing case management for infant and specialized adoption cases.
- Team member of the Financial Committee for the COA.
- Developed effective filing systems for easy retrieval of information when needed.
- Facilitated skill development in using Outlook among current employees
Executive Assistant
Montana Wildlife Federation
10.2010 - 05.2012
- Oversaw database management for fundraising activities
- Developed printed media layouts for promotional materials.
- Managed organization website and online store.
- Handled web-based retail transactions.
- Oversaw donation inflows.
Assistant Youth Director
Kalispell Christian Center
07.2008 - 08.2010
- Started out as a volunteer teacher and grew into the Assistant Youth Director position.
- Oversaw budgets for two ministries and coordinated complex calendars.
- Formulated new guidelines enhancing event planning procedures
- Training volunteers to work with students.
- Designed lesson plans with specific goals.
File Clerk
Flathead County Clerk of Court - Express Employment International
08.2008 - 06.2009
- Performed administrative tasks related to case file upkeep.
- Facilitated jury selections efficiently.
Owner/President
Aquariums Live, LLC
05.2001 - 10.2006
- Owned and operated a business that specialized in rare, exotic fish species.
- Utilized QuickBooks Pro to handle full-spectrum accounting processes.
- Managed inventory using the QuickBooks Point of Sale system.
- Organized and managed school tours focused on wildlife education.
- Expanded market presence through strategic sales initiatives
- Identified and resolved aquarium complications.
Education
Graduate - Leadership
Northwest University
Kirkland, WA09.2013
Some College (No Degree) - Accounting
Portland Community College
Portland, OR01-2003
Some College (No Degree) - Computer Information Systems and Accounting
Chemeketa Community College
Salem, OR01-2001
Skills
- Account Receivables
- Account reconciliation
- Cash Applications
- Analytical skills
- Proficient in Oracle
- Proficient in High Radius
- Skilled in office 365 applications
- Windows 10 and 11
- Alpha-numeric keys
- 10-key typing
- Detail-oriented
- Project-focused
- High attention to detail
- Results-driven
- Payment discrepancy research
- Data Entry
- Payer terminology knowledge
- Cash transactions processing
- Document workflow
- Discrepancy Research
- Microsoft Excel proficiency
- Payment transactions processing
Professional Highlights
- Accounts receivable management with National Accounts in the Construction field.
- Project focused Account auditing of specific builder accounts.
- Cash applications for National accounts utilizing Cash application software and/or macros.
- Skilled in Software Applications: Excel, Word, Outlook, Windows, Oracle, High Radius.
- Teaching employees on oracle and High Radius software accounts for cash applications, and account reconciliation.
Languages
English
Native/ Bilingual
American Sign Language
Native/ Bilingual
Timeline
Operations Support, Accounts Receivables & Cash Applications Specialist
TopBuild
07.2014 - 08.2024
EHR Physician Support Assistant (contract)
North Valley Hospital
11.2013 - 04.2014
Executive Assistant
Catholic Social Services of Montana
05.2012 - 03.2013
Executive Assistant
Montana Wildlife Federation
10.2010 - 05.2012
File Clerk
Flathead County Clerk of Court - Express Employment International
08.2008 - 06.2009
Assistant Youth Director
Kalispell Christian Center
07.2008 - 08.2010
Owner/President
Aquariums Live, LLC
05.2001 - 10.2006
Graduate - Leadership
Northwest University
Some College (No Degree) - Accounting
Portland Community College
Some College (No Degree) - Computer Information Systems and Accounting
Chemeketa Community College
Similar Profiles
Rosa Dower, CPARosa Dower, CPA
Manager of Financial Reporting and Integration at TopBuildManager of Financial Reporting and Integration at TopBuild
Derek WickerDerek Wicker
Dispatcher at TopBuildDispatcher at TopBuild
Matthew CovacevichMatthew Covacevich
Inside Sales / Customer Service Representative at TopBuildInside Sales / Customer Service Representative at TopBuild
Jeramie HildrethJeramie Hildreth
Production Manager at TopBuildProduction Manager at TopBuild
Audrey MendozaAudrey Mendoza
Teacher at The Excalibur Charter Schools Inc.Teacher at The Excalibur Charter Schools Inc.