Karin Nelson

Work History

Executive Assistant/HR

HS Tech Group

09.2017 - Current

Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Organized and coordinated conferences and monthly meetings.
Handled confidential and sensitive information with discretion and tact.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Filed paperwork and organized computer-based information.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Used advanced software to prepare documents, reports, and presentations.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Served as a liaison between departments to facilitate effective communication throughout the company.
Screened calls and emails and responded accordingly to support executive correspondence.
Led staff and vendors in providing high level of service for owner and guests.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Screened personal and business calls and directed to appropriate party.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Promoted team productivity by keeping supplies organized and well-stocked.
Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
Organized and detail-oriented with a strong work ethic.

Adminstrative Assistant

A&G Management Company

11.2013 - 09.2017

Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Prepared safety training materials on a monthly basis for all maintenance staff

Sales Coordinator

Vector Security

06.2003 - 08.2013

Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
Streamlined sales processes for improved efficiency and customer satisfaction.
Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Patient Care Secretary in Emergency Dept

Anne Arundel Medical Center

03.2002 - 06.2003

Contributed to a positive work environment by collaborating effectively with fellow staff members and displaying a helpful attitude at all times.
Prioritized attention to detail when entering physician orders into the electronic health system, minimizing potential errors and ensuring clear communication for patient care plans.
Assisted nurses with daily patient care tasks, improving the overall efficiency of the healthcare team.
Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Performed various administrative tasks by filing, copying and faxing documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
Maintained current and accurate medical records for patients.

Chiropractic Assistant

Spencer H. Olson, DC

02.2000 - 03.2002

Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Sanitized, restocked, and organized exam rooms and medical equipment.
Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Streamlined appointment scheduling for improved patient experience and reduced wait times.
Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.

Summary

Overview

Work History

Executive Assistant/HR

Adminstrative Assistant

Sales Coordinator

Patient Care Secretary in Emergency Dept

Chiropractic Assistant

Education

No Degree - Business Adminstration

Skills

Timeline

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