Karin Pierce

• Promote Oasis Home Care
• Assisting with client queries and admissions procedures
• Managing the admissions and onboarding for the organization
• Organizing and inputting information to databases
• Handling phone calls and emails from prospective facilities and clients
• Planning and coordinating with the admissions team about events and other important dates
• Answering inquiries from the public
• Maintaining excellent relations with clients and customers
• Maintaining relevant records and documentation as required by the job
• Providing input on how to improve processes based on client feedback
• Performing other work-related duties like project planning and general administration.
• Compiled and analyzed data to track admissions trends and make recommendations for improvements.
• Managed admissions processes for incoming clients, promptly collecting and processing necessary documents.
• Reviewed applications and transcripts to verify clients eligibility and compliance with admissions criteria.

I was hired to create the Admissions Department and all of the supporting documents.

I coordinated resident admissions. I processed over 150 potential new move ins, each one requiring extensive data gathering and analysis.

Marketing and community integration.

Social Services

Billing

Provided exceptional customer service during phone and email interactions with prospective residents and their families, case managers, SS, addressing concerns promptly and professionally.

• Confirmed all insurance benefits met standards of admissions as dictated by policy.
• Compiled and analyzed data to track admissions trends and make recommendations for improvements.
• Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
• Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
• Assisted in developing new admissions policies that aligned with institutional values and priorities.
• Developed targeted marketing materials for specific applicant pools, increasing overall outreach effectiveness.

• Bring in new business contacts and contracts
• Represent the company thru numerous networking events
• Open new client services
• Do consultations and education.
• Increased brand awareness by developing and implementing strategic marketing campaigns.
• Streamlined internal processes for increased efficiency in marketing operations.
• Conducted competitive analysis to inform marketing decisions and capitalize on market trends.
• Established performance metrics for tracking success across all marketing channels, enabling continuous improvement efforts.

• I help with Mortgage Protection, ROP, and much more.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
• Established new client relationships by conducting thorough needs assessments during initial consultations.
• Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
• Conducted thorough research on market trends and investment products to provide well-informed recommendations to clients.
• Developed comprehensive retirement planning strategies to help clients maximize retirement savings.
• Analyzed clients'' risk tolerance levels, developing customized investment portfolios that aligned with their personal objectives.
• Increased client satisfaction by providing personalized financial advice and investment strategies.