Microsoft Windows
KARIN SWOPE
Pastry Chef
Charlotte,NC
Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Microsoft Windows and Microsoft Office Suite applications and training in AutoCAD and SolidWorks. Motivated to learn, grow and excel in CAD Design and apply extensive customer service experience to provide outstanding support to clients and colleagues to help achieve company goals.
Overview
2
2
Certifications
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Pastry Chef
Harris Teeter
Charlotte, NC
10.2019 - Current
- Predict sales to accurately manage and organize inventory of highly-perishable ingredients while increasing sales
- Developed techniques and routines to reduce waste by 15% and ensure high product quality
- Engages customers on daily basis to acquire feedback on products and services to determine further ways to meet and exceed expectations
- Exercise strict adherence to health and safety protocols to ensure safe environment for associates and customers alike
- Trained new bakery staff on procedures and managed performance for up to 3 team members
Cheese Consultant
Harris Teeter
Cornelius, NC
09.2013 - 10.2019
- Monitored dates and product levels of ~$40,000 specialty cheese inventory
- Created spreadsheets using Microsoft Excel for weekly and monthly ordering and inventory management of specialty products
- Worked directly with specialty cheese vendor to guarantee accuracy and quality of ordered product
- Boosted sales by 5%, becoming only store in the district to have positive grown in specialty cheese sales in second quarter of 2017
- Created eye-catching product displays and sampling programs to win 3rd place in company-wide specialty cheese competition in 2017
- Oversaw training of department and store level management trainees in production and upkeep of specialty cheese
- Leveraged extensive knowledge of products to deliver exceptional customer service
Education
Associate of Applied Science - Mechatronics Engineering Technology
Central Piedmont Community College
Charlotte, NC 08.2018 - Current
Associate of Applied Science - Baking And Pastry Arts
Johnson & Wales University - Charlotte
Charlotte, NC 01.2010 - 05.2011
Associate of Applied Science - Culinary Arts
Johnson & Wales University - Charlotte
Charlotte, NC 08.2008 - 05.2010
Skills
Customer Service
Certification
SOLIDWORKS 2017 Essential Training
Software
Microsoft Office
Adobe Photoshop
Adobe Illustrator
RSLogix 5000
SolidWorks
AutoCAD
Fusion360
ZBrush
Timeline
AutoCAD 2019 Essential Training
11-2020
Pastry Chef
Harris Teeter
10.2019 - Current
SOLIDWORKS 2017 Essential Training
04-2019
Associate of Applied Science - Mechatronics Engineering Technology
Central Piedmont Community College
08.2018 - Current
Cheese Consultant
Harris Teeter
09.2013 - 10.2019
Associate of Applied Science - Baking And Pastry Arts
Johnson & Wales University - Charlotte
01.2010 - 05.2011
Associate of Applied Science - Culinary Arts
Johnson & Wales University - Charlotte
08.2008 - 05.2010
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