Motivated professional with a strong background in sales, customer service, and interpersonal communication. Skilled at building lasting relationships, providing exceptional support, and driving client satisfaction. Adept at identifying needs, offering tailored solutions, and contributing to organizational success through effective collaboration and communication.
• Fostered strong relationships with clients to assess their needs and provide tailored service recommendations.
• Applied exceptional communication skills to address customer concerns and resolve issues efficiently.
• Met and exceeded sales targets while maintaining a client-centered approach.
• Assisted employees in understanding and enrolling in benefit programs, ensuring alignment with their needs.
• Acted as a trusted advisor to provide guidance on available resources and options.
• Developed tailored strategies to support the financial well-being of clients.
• Built and maintained strong relationships with clients through active listening and personalized service.
• Demonstrated a deep understanding of client needs to provide effective solutions.
• Recognized with Top Sales Awards for three consecutive years.
Effective Communication
Customer Service Excellence
Problem-Solving
Time Management
Team Collaboration
Adaptability
Bilingual
Leadership and Mentorship
Data Analysis and Reporting
Technical Proficiency