Karina Acevedo
San Antonio
Summary
Experienced, dedicated, and hardworking. Skilled in customer service and cash handling. Skilled in the field of corrections. Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance. Tidy Aircraft Cleaner offering superb organizational and cleaning skills. Reliable and responsible with commitment to meticulously cleaning interior and exterior of aircrafts. Efficient and communicative with high level of integrity. Authorized to work in the US for any employer.
Professional with strong expertise in handling cash transactions and ensuring accuracy. Proven ability to adapt to changing demands and collaborate effectively within team to achieve goals. Skilled in maintaining confidentiality, adhering to security protocols, and providing excellent customer service. Reliable and results-driven with focus on efficiency and precision.
Overview
16
16
years of professional experience
Work History
Cash Processor
GardaWorld Cash Services
10.2024 - Current
- Operated advanced currency sorting machines to enhance processing efficiency.
- Supervised daily cash processing operations, optimizing workflow and reducing errors.
- Processed cash deposits accurately, ensuring compliance with security protocols.
- Managed high volumes of incoming currency shipments while maintaining strict quality control standards for accuracy and completeness during processing tasks.
- Implemented inventory control measures for cash storage areas, maintaining optimal levels of organization and security.
Lead Interior Aircraft Cleaner
National Aviation Services
08.2023 - 04.2024
- Performed interior and exterior cleaning of aircrafts, including windows, walls, carpets, seats and lavatories.
- Inspected aircraft interiors to ensure compliance with established cleanliness standards.
- Disposed of trash from cabin compartments into designated receptacles.
- Dusted all interior parts such as bulkheads, sidewalls, ceiling panels, tray tables.
- Restocked lavatory supplies such as soap dispensers, paper towels according to airline specifications.
- Vacuumed floors and cleaned aircraft's cockpit.
- Assign tasks to workers and inspects completed work.
- Issued supplies and equipment.
- Maintained paperwork and sealed the planes.
Van Operator
Via Metropolitan Transit
04.2022 - 12.2022
- Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
- Received and submitted passenger fares.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Took disabled individuals and senior citizens to local destination.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Responsible for securing all wheelchairs and scooters.
- Provided transportation for the elderly, the blind and the disabled community.
Youth Development Coach
Evins Regional Juvenile Center
07.2021 - 10.2021
- Conducted thorough searches of prisoners and cells to identify and remove contraband materials
- Followed the proper procedures at all times to protect both youth and staff
- Provided peace, security, and safety within correction facility by skillfully managing tense situations
- Quickly responded to emergencies involving the inmate population or staff, including escapes, fights and medical issues
- Responsible for transferring and transporting youths
- Processes paperwork on inmates and events occurring within the facilities
- Assists youth with their personal needs ranging from telephone calls/mail to visits
Bexar County Dentation Officer
Bexar County
06.2017 - 06.2020
- Performed head counts, checking cells for missing inmates.
- Supervised inmates during day-to-day activities.
- Used appropriate means to discipline prisoners.
- Issued clothing, tools and other authorized items to inmates.
- Maintained appropriate control, security and well-being over those detained.
- Observed and directed inmates during recreation, visits, telephone and shower time.
- Assisted in restraining violent and unruly inmates.
- Maintained daily logs of shift activity.
Sales Associate/Customer Service Cashier
Academy Sports + Outdoors
02.2015 - 09.2015
- Helped resolve problems such as exchanges and returns by carefully collecting information and developing knowledgeable solutions
- Located out-of-stock items for customers with other store locations or by directly contacting vendors
- Satisfied customers by delivering speedy and expert service for all heir shopping needs.
Corrections Officer
The Geo Group. Inc
07.2014 - 08.2014
- Conducted random security and contraband checks inside correction center and maintained discipline by acting as role model for 48 inmates
- Upheld the strictest standards for order and discipline to minimize disturbances and keep the peace
- Monitored inmates' behaviors and environmental conditions by conducting daily patrols and surprise visits.
Sales Associate
Foot Locker Inc
05.2010 - 07.2013
- Satisfied customers every day with fast, friendly, and knowledgeable support for all their needs
- Handled exchanges, returns and escalated customer complaints according to company policy
- Engaged customers and built connections using a positive, upbeat attitude.
Education
Some College (No Degree) -
Palo Alto College
San Antonio, TXHigh school diploma -
Mccollum High School
San Antonio, TX06.2010
Skills
- Cash handling
- Customer service excellence
- Merchandise restocking
- Product recommendations
- Monitor inmates
- Escort prisoners
- Search cells
- Policy enforcement
- Attention to detail
- Documentation
- De-escalations skills
- Driving and Transportation
- Safe Driving Techniques
- Safety Protocols
- Vehicle Maintenance
- Vault management
- Cash processing equipment
- Cash balancing
Timeline
Cash Processor
GardaWorld Cash Services
10.2024 - Current
Lead Interior Aircraft Cleaner
National Aviation Services
08.2023 - 04.2024
Van Operator
Via Metropolitan Transit
04.2022 - 12.2022
Youth Development Coach
Evins Regional Juvenile Center
07.2021 - 10.2021
Bexar County Dentation Officer
Bexar County
06.2017 - 06.2020
Sales Associate/Customer Service Cashier
Academy Sports + Outdoors
02.2015 - 09.2015
Corrections Officer
The Geo Group. Inc
07.2014 - 08.2014
Sales Associate
Foot Locker Inc
05.2010 - 07.2013
High school diploma -
Mccollum High School
Some College (No Degree) -
Palo Alto College