Karina Arredondo
Los Angeles,CA
Summary
Seeking a position in an office environment, where there is a need of a variety of office skills, organizational abilities, business intelligence and patient care expertise. Strong interpersonal skills, exhibiting respect and empathy towards clients and employees, while upholding policy and maintaining professionalism. Extensive high volume phone correspondence capabilities. Experience also as a dedicated Caregiver in working with disabled patients. Committed to improving overall patient wellbeing and health through personal care and energetic engagement. Skilled assisting patients with daily living as well manageable handling clerical assistance and management. Experience both in office enviroment as well remotely.
Overview
7
7
years of professional experience
Work History
Student Finance Advisor
ABCO Technology
Los Angeles, CA
11.2023 - Current
- Provided financial counseling to students regarding budgeting, loan repayment, and other financial aid concerns.
- Assisted in the development of financial literacy programming for university students.
- Conducted outreach activities to inform students of available funding sources and scholarship opportunities.
- Counseled students on student loan eligibility requirements and assisted with the completion of loan applications.
- Resolved student inquiries related to billing statements, tuition payments, refunds, and financial aid awards.
- Reviewed student records for accuracy and completeness of required documentation prior to disbursement of funds.
- Compiled data from various sources to generate reports on student enrollment trends and financial aid distributions.
- Developed policies and procedures for processing student loans and grants in compliance with federal regulations.
- Monitored changes in legislation that affect student finance programs such as FAFSA updates or new loan options.
- Analyzed financial aid award packages for appropriateness based on individual student needs.
- Maintained up-to-date knowledge of current state, federal, institutional, and private funding resources available to students.
- Collaborated with internal departments such as admissions or bursar's office to ensure accurate recordkeeping of student accounts.
- Prepared documents associated with audits conducted by regulatory agencies such as Department of Education or Internal Revenue Service.
- Responded promptly to customer inquiries via phone or email concerning any issues related to their finances at the university.
Staffing Coordinator/Caregiver
Cambrian Homecare
Long Beach, CA
09.2017 - 04.2024
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities
- Coordinated employment offers with management and extended offers to selected candidates
- Entered personnel and subcontractor data into a central database
- Reviewed and confirmed that all final paid hours correspond with timesheets and state laws
- Addressed all employee harassment allegations, work complaints and other concerns
- Resolved escalated customer issues in a timely manner
- Collaborated with the curriculum coordinator on monthly to annual updates of the staff handbook
- Identified placement for each employee for specific clients
- Multitasking answering multiple phone calls, as replying too emails and scheduling current and new clients with our employees
- Kept patient living environment clean, neat, and free of safety hazards.
- Followed patient care plan and observed patient behaviors
- Engaged patients in activities such as walks, complete therapy, and exercise activities
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
- Managed employee data to ensure accuracy of information.
Student Finance Advisor
UEI
Huntington Park, CA
04.2022 - 10.2023
- Provide specialized financial planning support to diverse populations with unique needs
- Guide students through FAFSA and educated clients on financial aid assistance such as federal Pell-grants, subsidized and unsubsidized loans
- Utilized resources, programs, and equipment while multi-tasking to ensure outstanding customer care and support
- Educated clients on student services and capabilities
- Cultivated and strengthened relationships with both new and current students
- Actively listened to students' requests, confirming full understanding before addressing concerns.
- Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Provided financial counseling to students regarding budgeting, loan repayment, and other financial aid concerns.
- Assisted in the development of financial literacy programming for university students.
- Conducted outreach activities to inform students of available funding sources and scholarship opportunities.
Education
High School Diploma -
Green Design Community High School
06.2014
Finger Print Analysis,Criminal Justice,Sociology
East Los Angeles Community College
Monterey Park, CASkills
- Verbal and written communication
- Multitasking
- Customer service
- Computer Skills
- Problem Solving
- Management
- Organizational abilities
- Active listening abilities
- Documentation Management
- Staff Supervision
- Data Entry
- Information Collection
- Recordkeeping
- Administrative Leadership
- Schedule Coordination
- Patient Scheduling
- Relationship Building
- Paperwork Processing
- Office environment/ Remote
Languages
English Speak, read, and write fluently., Spanish Speak, read, and write fluently.
Languages
English
Full Professional
Spanish
Professional
Timeline
Student Finance Advisor
ABCO Technology
11.2023 - Current
Student Finance Advisor
UEI
04.2022 - 10.2023
Staffing Coordinator/Caregiver
Cambrian Homecare
09.2017 - 04.2024
High School Diploma -
Green Design Community High School
Finger Print Analysis,Criminal Justice,Sociology
East Los Angeles Community College
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