Karina Avilez

Administrative Clerk

U.S. Navy

11.2015 - 11.2019

Secret Security Clearance
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Utilized productivity tools to complete tasks and improve performance.
Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Arranged meetings and appointments and updated records to assist management.
Offered technical support and troubleshot issues to enhance office productivity.
Conducted research to assist with routine tasks and special projects.
Composed inter-office correspondence and provided product and service information to customers.
Proofread and edited professional documents to fix errors.
Entered data into system and updated customer contacts with information to keep records current.
Created and updated records and files to maintain document compliance.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Input data and processed system change to generate accurate reports.
Assisted in the Creation of company yearly Budget Reports.
Arranged travel and lodging for over 213 employees out of state.
Book Keeping
Managed Government Credit Cards.