Karina Ballesteros
Quality Security Services
Stockton,CA
9
years of professional experience
Dynamic and results-driven professional with a strong work ethic and excellent customer service skills, honed at Quality Security Services. Bilingual and adept at team collaboration, I excel in safe food handling and maintaining high standards of safety and service in fast-paced environments. Committed to enhancing guest experiences and operational efficiency.
Work History
Security Guard
2 Years 4 Months- Patrolled assigned areas to identify suspicious activity, hazards, and security policy violations.
- Checked identification, visitor logs, and credentials to control facility access.
- Responded quickly to emergency situations to assess and deflect issues.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Server
5 Years 2 Months- Delivered attentive table service, accurately taking orders and coordinating with kitchen staff.
- Refilled beverages, cleared tables, and maintained clean, organized dining areas throughout.
- Supported food and beverage delivery by verifying order accuracy and timing course coordination.
- Collaborated with hosts, bartenders, and teammates to ensure smooth front-of-house operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cook
8 Years 6 Months- Organized prep station and restocked ingredients to support smooth kitchen operations.
- Followed food safety, sanitation, and cross-contamination procedures during daily production.
- Cleaned equipment, surfaces, and work areas to meet kitchen cleanliness standards.
- Adapted quickly to changing order volume while maintaining speed and accuracy.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High School Diploma
Skills
Punctuality
Work ethic
Excellent Customer service
Safe food handling
Team collaboration
Bilingual
Timeline
Security Guard
Quality Security Services
06.2024 - CurrentRead More
Server
Bjs Restaurants Inc
08.2021 - 2023Read More
Cook
Wingstop
04.2018 - 2019Read More
Franklin High School
High School Diploma
Read More