Karina Barajas Hernandez
Sturgis,MI
Summary
I would love to be very efficient and helpful to a clinic that will provide more opportunities for their employees to grow as a person and professionals. As a family consultant, I learn a lot communicating with the community. I also had the opportunity to learn to submit reports to the state of Indiana based on my family visits. I'm a person that likes to learn new stuff and also a person that love to help other people.
Overview
16
16
years of professional experience
Work History
Quality Controller
Forest River RV
Middlebury, IN
01.2021 - 06.2023
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Updated quality control standards, methods and procedures to meet compliance requirements.
Client Intake Specialist
Domestic Violence Center
Three Rivers, MI
08.2015 - 10.2020
- Collaborated with families to assist in growth, development and education to increase potential
- Visited homes of families and maintained appropriate contact as directed by agency procedures
- Identified available community resources and programs for families of disabled children
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
supervisor backup
Earthway products
Bristol, Indiana
01.2019 - 03.2020
- Assisted the supervisor in setting up everything for the shift to start running
- Helped employees with their needs
- Inspected the first piece of every press running type in all the production running during the shift
- Inspected the pallets being shipped.
Quality control
Summit polymers
Sturgis, Michigan
01.2012 - 07.2016
- Worked as a quality control person inspecting auto parts and putting a QC label on all skids to be shipped out
- Cleaned units inside and out in the final finish area and applied putty
- Installed bed headboards on the units.
Family Consultant
LaGrange County Healthy Family's
Lagrange, IN
07.2010 - 09.2015
- Collaborated with families to assist in growth, development and education to increase potential
- Visited homes of families and maintained appropriate contact as directed by agency procedures
- Identified available community resources and programs for families of disabled children
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
Quality control
Stratosphere quality
Kendallville, Indiana
02.2010 - 08.2015
- Worked for a third-party company inspecting auto parts and recording all the production that was shipped each day.
Angola staffing specialists
Pro Resource
08.2007 - 09.2009
- Took phone calls and answered questions for clients and employees
- Called employees to find job opportunities that matched their criteria.
Patient Access Specialist
Covered Bridge Healthcare
Centreville, MI
07.2023 - present
- Interviewed patients upon entrance to Clinic , gathered appropriate information and entered data into electronic system.
- Responded promptly to Patient inquiries regarding account balances, billing statements, payment history.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Resolved issues related to registration process including eligibility verification and authorization problems.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Ensured all required forms were completed accurately prior to patient visit.
- Verified demographics and insurance information to register patients in computer system.
Education
High School -
Sturgis High School
05.2000
College -
Harrison college
05.2000
Skills
- Patient Registration
- Co-Payment Collection
- Insurance Information Collection
- Medical Terminology
- Patient Interviewing
- Front Desk Operations
- Patient Scheduling
- Appointment Scheduling
- Information Collection
- Customer Service
- Payment Processing
- Fluent in Spanish
- Document Translation
Age
41
Languages
Spanish
Native/ Bilingual
Timeline
Patient Access Specialist
Covered Bridge Healthcare
07.2023 - present
Quality Controller
Forest River RV
01.2021 - 06.2023
supervisor backup
Earthway products
01.2019 - 03.2020
Client Intake Specialist
Domestic Violence Center
08.2015 - 10.2020
Quality control
Summit polymers
01.2012 - 07.2016
Family Consultant
LaGrange County Healthy Family's
07.2010 - 09.2015
Quality control
Stratosphere quality
02.2010 - 08.2015
Angola staffing specialists
Pro Resource
08.2007 - 09.2009
High School -
Sturgis High School
College -
Harrison college