Karina Borja
Jersey Village,TX
Summary
Compassionate and detail-oriented professional with a strong background in customer service. Known for strong telephone skills and attention to detail, contributing to positive guest experiences and operational success. Eager to enhance guest experiences and support business goals.
Overview
6
6
years of professional experience
Work History
Server
Citizens of Montrose
Houston, Texas
06.2025 - Current
- Served 10 to 15 tables per hour, delivering customized coffee and food orders efficiently.
- Created a welcoming atmosphere, resulting in strong online reviews for exceptional service.
- Memorized menu items, providing detailed descriptions of ingredients and cooking methods upon request.
Shift Lead
Beaming Earth Bar
Humble, Texas
02.2024 - 07.2024
- Delivered high-quality smoothies and fresh beverages with precision and consistency.
- Educated guests on nutritional benefits to enhance workout performance.
- Maintained clean and organized workspace, adhering to health and safety standards.
Receptionist
Shear Madness Salon
Humble, Texas
12.2019 - 03.2021
- Streamlined multi-line phone operations, ensuring efficient appointment scheduling.
- Maintained daily financial records as keyholder, closing shop each day.
- Executed additional tasks to support seamless daily operations.
Education
High School Diploma -
Atascocita High School
Humble, TX06-2020
Skills
- Problem solving
- Compassion
- Time management
- Workspace organization
- Adaptability
- Team member support
Timeline
Server
Citizens of Montrose
06.2025 - Current
Shift Lead
Beaming Earth Bar
02.2024 - 07.2024
Receptionist
Shear Madness Salon
12.2019 - 03.2021
High School Diploma -
Atascocita High School